Leadership and Management

Question 1

The NHS LEadership Academy states that it is vital to recognise that certain personal qualities are the foundation of how we behave. What qualities are these?

Answer 1

Self-awareness

Self-confidence

Self-control

Self-knowledge

Personal reflection

Resilience

Determination

Question 2

According to John Adair’s ‘Action Centred Leadership’, good managers and leaders should have full command of which areas?

Answer 2

Task

Team

Individual

Question 3

In X and Y theory, what are the theory X assumptions?

Answer 3

1. The average person will avoid work where possible
2. Because of this, most people need to be forced and threatened to work with sufficient effort
3. Average person prefers to be told what to do, has little ambition

Question 4

In X and Y theory, what are the theory Y assumptions?

Answer 4

1. Mental and physical effort is natural
2. Control and threats are not the only way to motivate people
3. Commitment to an organisation comes from rewards for working
4. People will seek responsibility
5. Most people are imaginative, ingenious and creative
6. Intelligence of people is generally underused at work