Leadership and Management

Question 1

Process whereby a nurse influences one or more persons to achieve
specific goals in the provision of nursing care for one or more patients.

Answer 1

NURSING LEADERSHIP

Question 2

Process of working through the nursing staff
personnel or members to
provide care, cure and
comfort to patient

Answer 2

NURSING MANAGEMENT

Question 3

May or may not
have official
appointment

Answer 3

LEADER

Question 4

As long as the
followers are
willing to
follow.

Answer 4

LEADER

Question 5

MANAGER

Answer 5

Officially
appointed

Question 6

Have power
and authority
to enforce
decision.

Answer 6

MANAGER

Question 7

Fulfill
organizational
mission

Answer 7

MANAGER

Question 8

FREDERICK W. TAYLOR
* Proposed set of
techniques to increase
the efficiency and
productivity of each
worker.

Answer 8

Scientifi Mgt

Question 9

Father of modern
MANAGEMENT
THEORY/MGMT. PROCESS
* 14 Principles of Management

Answer 9

Henri Fayol

Question 10

according to their knowledge and expertise

Answer 10

Division of Labor

Question 11

Managers need to be able to give orders so that they can get things done.

Answer 11

Authority

Question 12

Members in the organization need to respect the rules and the organization that govern them.

Answer 12

Discipline`

Question 13

Each employee must receive his/her
instructions about a particular operation from
1 person

Answer 13

Unity of command

Question 14

Those operation with in the organization that have the same objectives should be directed with only one plan.

Answer 14

Unity of direction

Question 15

In any undertaking the interest of the employees should not take precedence over the interest of the organization as a whole.

Answer 15

Subordination of Individual Interest to Common goal

Question 16

Compensation for work should be
fair to both employee and
employers.

Answer 16

Remuneration

Question 17

Balancing centralized decision making (from the top) with letting employees make decisions. “A place for everyone and everyone in his place.”

Answer 17

Centralization

Question 18

Employees should know where they stand in the organization’s hierarchy and who to speak to within a chain of command.

Answer 18

Scalar Chain

Question 19

The right man in the right place” forms an effective social order. He applied the same maxim to materials: right one, right place.

Answer 19

Order

Question 20

Managers should be fair to all employees through a “combination of kindliness and justice

Answer 20

Equity

Question 21

Organizations should minimize staff turnover and role changes to maximize efficiency.

Answer 21

Stability of Tenure of Personnel.

Question 22

Employees should be encouraged to develop and carry out plans for improvement.

Answer 22

Initiative

Question 23

Organizations should strive to promote team spirit, unity, and morale.

Answer 23

Esprit de Corps

Question 24

Contributed to the
development of a
classical approach
to organizational
design.

Answer 24

BUREAUCRATIC ORGANIZATIONAL THEORY *MAX WEBER

Question 25

HAWTHORNE EFFECT

Answer 25

ELTON MAYO

Question 26

DOUGLAS McGREGOR

Answer 26

MOTIVATIONAL THEORY

Question 27

his subordinate to ensure that the work is carried out properly.

Answer 27

DOUGLAS McGREGOR

Question 28

Forecasting of events, making decisions, setting goals, setting of priorities, developing policies and setting standard.

Answer 28

PLANNING

Question 29

Long range goal or long term goals

Answer 29

Strategic Planning

Question 30

Deals with day to day maintenance of activity

Answer 30

Operational Planning

Question 31

Ensure accessibility and quality of health care to improve the quality of life of all Filipinos, especially the poor.

Answer 31

MISSION

Question 32

The medical center is guided by the following beliefs: 1. The clients are the reason for the hospital’s existence. Therfore, all service are directed toward their care and rehabilitation

Answer 32

PHILOSOPHY

Question 33

Grouping of activities for the purpose of achieving objectives.

Answer 33

II. ORGANIZING

Question 34

Consist of personal and social relationships among members of the organization ⮚Meets the needs of individual w/ similar backgrounds.

Answer 34

Informal

Question 35

Describes the positions, the responsibilities of those occupying the positions, and the working relationships among the various units or departments.

Answer 35

Formal

Question 36

simplest and the most direct type in which position has general authority over the lower positions in the hierarchy.

Answer 36

. Line Organization

Question 37

refers to horizontal relationships.

Answer 37

Informal Organization

Question 38

purely advisory

Answer 38

Staff Organization

Question 39

each unit is responsible for a given part of the org.

Answer 39

Functional Organization

Question 40

Depicts the chief executives at the top w/ lines of authority following down the hierarchy

Answer 40

Vertical Chart/ Tall Structure

Question 41

Depicts the manager at the the top with a wide span of control. * Communication in this structure is direct simple and fast with minimal distortions of message since the distance between top and lower level is shorter.

Answer 41

Horizontal Chart or Flat Chart

Question 42

A type of organizational chart which defines the relationship between among the different level in the organization is the:

Answer 42

Flat Chart

Question 43

top to bottom

Answer 43

Communication

Question 44

Process of determining and providing the acceptable number and mix of nursing personnel to produce a desired level of care and to meet the patients demand.

Answer 44

STAFFING

Question 45

self-sacrifice

Answer 45

Accomodation

Question 46

mutual attention

Answer 46

Collaboration

Question 47

both parties seek answers

Answer 47

Compromise

Question 48

disagreements are ignored at the surface

Answer 48

Smoothing

Question 49

Distribution of Shifts

Answer 49

Morning - 45% *Afternoon -37% *Night – 18%

Question 50

It is the issuance of orders, assignment and instruction that enable the nursing personnel to understand what are expected of them.

Answer 50

DIRECTING

Question 51

For the leadership to be effective, some measure of power must often support it.

Answer 51

LEADERSHIP

Question 52

the capacity to ensure the outcomes one wishes and to prevent those one does not wish.

Answer 52

Power

Question 53

People oriented focuses on human aspects and builds effective teamwork.

Answer 53

DEMOCRATIC LEADERSHIP STYLES

Question 54

Leaders appointed as manager. * Leaves workers without direction, supervision or coordination.

Answer 54

PERMISSIVE OR LAISSEZ-FAIRE LEADSHIP STYLE

Question 55

Sharing responsibility and authority with subordinates and holding them accountable for their performance

Answer 55

DELEGATION

Question 56

denotes obligation what must be done to complete a task and the obligation created by the assignment

Answer 56

Responsibility

Question 57

the power to make final decisions and give commands

Answer 57

Authority

Question 58

refers to liability accountable to assigned responsibility

Answer 58

Accountability

Question 59

Overseeing the activities of others. * Consist of inspecting the work of another and or either approving or correcting the adequacy of performance.

Answer 59

SUPERVISION

Question 60

Transfer of information and understanding form one person to another.

Answer 60

COMMUNICATION

Question 61

COMMUNICATION PROCESS

Answer 61

1. IDEATION 2. ENCODING 3. TRANSMISSION 4. RECIEVING 5. DECODING 6. RESPONSE OR FEEDBACK

Question 62

Management function in which the performance is measured and corrective action is taken to ensure the accomplishment of the organizational goal.

Answer 62

Controlling

Question 63

one trait to influence the evaluation of one trait

Answer 63

Halo Error

Question 64

the evaluator is perfectionist

Answer 64

Horns error