Leadership and culture/behavioural change

Question 1

distinguah between amangement + leadershipp

tjeroes + leadership style

how manae change sysatematically useing change meangement frwameork

impact of culture wculutre assessment

Answer 1

k 3.04

Question 2

hospitals w higher rate management practices

Answer 2

higher qul care

bewteen clinical outcoe

lower mortality rate

hgiher pt satidisaxn

idnlancial performance

drwell being = less burnout+ higher satisfaxn

Question 3

leadership d

Answer 3

infl act organsied group

on efforts towards goal setting + acheivement

moticate
insipre
energise

Question 4

management d

Answer 4

plan 
organise
corodinate
surpervise 
negotitiate 
evaluate 
integrate

useing resourcesfrom organisaxn

Question 5

maanagers f

Answer 5

ensure orgs objectives acheived

all acts coordinted

Question 6

main goal m + l

Answer 6

achieve goal org

Question 7

key diff m + l = focos on

Answer 7

m focus on resources

l= pep

y

Question 8

m aim

Answer 8

m=monit + emasure past amounts against pre determined care outcomes

answer policy +procedires, maximise output + producticit

Question 9

l aim

Answer 9

visionary

show way forward

develop indivs

Question 10

leadership theroeis

Answer 10

trait
fl
behavioural + style ‘
contemporary

Question 11

trait

Answer 11

leaders born not made

personality tratirs of leaders

charismatic l

Question 12

fl

Answer 12

leaders most imp tak = ensure everything neeeded procieded

leaders success- contibute to efficacy of org

-basically success of tema = success of leader

Question 13

axn centreed leadership

Answer 13

3 things leader focus on

= team, task indiv

Question 14

behavioural + style

Answer 14

leadersho- behaviours idenity leaderhip style

how weell behaviour match group that lead

Question 15

kurt lewin leaderhop style

Answer 15

authoritarian or autocratic

democratic or parcipitatice

permissive or laissez faire

Question 16

autocratic

Answer 16

decixn wouldnt change bc of input

motivaxn not affected whether were or not invovlved in decixn

use disicipline + control lots

focus on post not person

Question 17

democratic

Answer 17

low control

freedom+ creativity high

lots invovled in decixn making

Question 18

democratic -ve

Answer 18

hard when lots opinions

Question 19

permissive or laissez faire

Answer 19

minimise leaders invovlve in decixn make

allow make own decixn

Question 20

permissive or laissez faire works best when

Answer 20

motivated make own decixin

Question 21

in criis s best eladership style

Answer 21

authoritarian

make decixns quickly on own

Question 22

managerial grid

Answer 22

task vs pep orientated behaviour

each pt on axis =low to hgih - concnern for pep vs concern for prod

Question 23

transaxnal + trnasformaxnal leadership

Answer 23

2 main leadership style = transformaxnal + transaxnal

Question 24

transaxnal

Answer 24

ill give u this if u give that

Question 25

trasnformaxnal purpose

Answer 25

shared higher

Question 26

s

Answer 26

no shared purpose other than may= maintain status quo

Question 27

morality f vs s

Answer 27

f= mroal aspect no explici moral

Question 28

timescale

Answer 28

f= long term more dif aims s= shortterm needs

Question 29

contemporary theoreies

Answer 29

ocmpassionate servant system

Question 30

ocmpassionate

Answer 30

listen to team empathise + care for team act to help + support them

Question 31

servant

Answer 31

set aside egoistic old focus on needs of tohers

Question 32

sys

Answer 32

hcp invovle pt service users + carers in redesign sercices

Question 33

change management

Answer 33

structured approach to ove org from curren state to desirred duture state

Question 34

cm guides how

Answer 34

preppare equip + support indiv to successfully adopt change > drive organisaxnal success + utcomes

Question 35

> chnage

Answer 35

reaxn to int or ext stimuli

Question 36

ways change executed

Answer 36

imposed intro adter brie discis evlovle gradually over time self direted (lifestyle or beheavour managed

Question 37

nhs chane mod

Answer 37

lshared purpose = considered when planning + implement change = eaderhip by all spread + adopxn improvement tools prokect + performance managemenen t measurement system drivers motivate + mobilise

Question 38

compliance goals

Answer 38

mim performance standrad eberymone musc achieve use hierarhy sys + starndard procedures for coorinaxn + control deliver thru pgrmal commant + control s thread of penalties, sanxns or shame creates moemmentum for deliver based on organisanal accontaibility (if i font meet performance obective

Question 39

commitment goal

Answer 39

colelctive improvement goal severyone aspire ot based on shared goals values _ sense of prupose for coordinaxn _ cotnrol deliver thru voluntary connexns + teams commit to common purpurose > en for delvivery based on rellaxnal commitment = id let group or prpose fown

Question 40

complainance goals conectted to

Answer 40

management

Question 41

commitment goal conncected to l

Answer 41

leader shared goal focus on visixn

Question 42

cultural assememnt f

Answer 42

assess how culuter affected by change

Question 43

2 ways ca

Answer 43

aulitative or quantiitiative

Question 44

quanti

Answer 44

surveys typologies dimenxns of culture

Question 45

qualit rule

Answer 45

no formula change goal definied concnecretely in behavioural terms once culure exists cant be change directly period of unlearning = phsycholgoigically painful chajge process continuous cycle