LEADERSHIP AND CITITZENSHIP Flashcards
Define leadership
The capacity to influence people, by means of personal attributes, and/or behaviours, to achieve a common goal.
What are some contemporary challenges for healthcare?
Inequality in health eg access
Growing population
Pay and funding eg cuts
Lifestyle eg office/work from home
Mental Health
Technology
Influence of social media
Social expectations
Politics eg privitisation of healthcare
Non communicable diseases
How does citizenship and physiotherapy intersect?
Inclusion and participation
Equity and access
Advocacy and empowerment
Health promotion and community engagement
Social and environmental considerations
What are the four CSP standards?
That CSP members:
- Take responsibility for our actions
- Behave ethically
- Deliver an effective service
- Strive to achieve excellence
Summarise the standards of proficiency
Practice safely within scope of practice
Legal and ethical boundaries
Health and wellbeing
Autonomoud professional and own judgement
Culture, equality and diversity
Confidentiality
Effective communication
Working together
Maintaining records
Reflecting and reviewing
Quality
Key concepts and knowledge
Skills
Safe
Promoting health and prveenting ill health
Summarise the standards of conduct, performance and ethics
Protecting and promoting interests
Communication
Limit of knowledge
Delegate
Confidentiality
Manage risk
Safety
Honest
Keep records
What is clinical governance?
Organisations accoundtable for improving quality of their services and safeguarding high standards of care by creating and environment in which excellence and clinical care will flourish
Elements:
- risk management
- patient and public involvement
- education and training
- information and data
- clinical audit
- staffing and wokrforce
- research and development
What are the HCPC standards for continuing professional development?
Maintain up to date records of CPD activities
CPD benefits to self and society
Written profile of CPD if requested
What is critical reflection?
Process of learning through and from exerience
Self aware and critically evaluating
Gain new understanding and improve future practice
Life long learning
What is the what, so what, now what model in regards to critical reflection?
What:
What was my goal, what did i do, what was i feeling, what went well, what went poorly
So what:
So what was important, what knowledge can inform me, what did I learn about myself?
Now what:
Can I do to improve my knowledge, what can I do to improve my skills, what can I do differently?
What questions do holm and steohenson 1994 apply to critical reflection?
What was my role in this situation?
Did I feel comfortable or uncomfortable? Why?
What action did I take?
How did I and others act? Was it appropriate?
Did I expect anything different to happen? What? Why?
What knowledge from theory or research can I apply to this situation?
What broader issues – for example, ethical, political or social arise from this situation?
What do I think about these broader issues?
Do I feel I have learned anything new about myself?
Has it changed my thinking in any way?
How could I have improved the situation for myself or the service user?
What can I change in the future?
What are the steps involved in Gibb’s 1988 reflective cycle model?
Description
Feelings
Evaluation
Analysis - use of knowledge/research
Conclusion
Action Plan
What is the SBAR communication tool?
Situation: introduce yourself, provide basic details, explain situation
Background: brief overview and relevent clinical details
Assessment: relevent clinical findings, vital signs etc
Recommendations: what you would like to happen, further action, clarification
What are the different types of communication?
Verbal
Non-verbal/body language
Paralanguage: pitch of voice, volume, rhythm, inflections and hesitation.
Listening
Touch
Describe shared decision making
A combination between the system, professionalism an the patient.
Patients and clinicians work collaboratively to determine investigations, management plans and support needed based upon individual preferences and relevant evidence (NICE)
What characteristics create an effective environment for communication?
A caring atmosphere
Appropriate information
Attitude and listening
Aligning and responding
This allows members to feel pshycholgically safe.
What is person centred care?
Acknowledging patient’s experiences, stories and knowledge and provide care that focusses on and respects patients values, preferences and needs by engageing the patient more in the care process.
What are some benefits of effective communication?
Reducing uncertainty
Enhance greater patient engagement in decision making
Improve patient adherence to medication and treatment plans
Increase social support, safety and patient satisfaction in care.
Essential in enhancing patient centred care and positive care outcomes.
What are the key elements of effective communication?
Deliver a clear message
Barriers:
language differences, cultural differences, physiologic barriers, cognitive impairment, emotional barriers,
What is population health?
Improving health of the entire population. Physical and mental health outcomes and wellbeing of people within and across local, regional or national population, while reducing health inequalities. Action on the wider determinants of health.
What are some of the wider determinants of health?
Housing - overcrowding and poor quality
Transport - access other areas, traffic accidents
Employment - quality of work, job security, hazards
Education - people with a Uni degree by age 30 live 5 years longer, health literacy and earning potential
Income - ability to buy health improving goods, income stress
Location - access to quality green areas, exposure to pollutants.
What do you want to know about physical activity when taking a history?
Current physical activity/exercise?
Intention to do physical activity/exercise
Past physical activity/exercise and preference
Is it safe to do physical activity/exercise? (current symptoms and past medical history?
What are some validated measures of activity?
Use of an activity diary
Use of a validated questionnaire eg IPAC
Use of a pedometer
Use of an activity monitor/GPS system
What are the ACSM guidelines on activity?
30 minutes of moderate-intensity 5 days per week
OR
75 minutes of vigorous intensity exercise spread across the week
Or a combination of both
AND
Muscle strengthening 2x per week
Strengthening, balancing and coordination.