Leadership

Question 1

What are the different leadership approaches?

Answer 1

Traits
Structure -who’s in best position to lead
Followers
Contingency -what type of leader for which situation
Behaviour

Question 2

What are the four common challenges of becoming a leader?

Answer 2

Managing down-subordinates can be differently motivated than you, dealing with poor performers

Managing up and out-working through others, seeing clear expectations with your boss

Managing oneself-shifting from being an individual performer to getting work done through others, succeeding by helping others win

Managing disappointment-absorb negative feedback, focus on your response to a setback

Question 3

What are key features of giving feedback?

Answer 3

Plan ahead to identify desired results
Make sure assessment criteria is concrete
Focus on performance
Emphasis positive
Use i statements

Question 4

What are the key features of receiving feedback?

Answer 4

Plan ahead to identify goals
Focus on what is said rather than how
You cant control judgments only how you respond
Focus on positive feedback