Leadership Flashcards

1
Q

What is Plato’s view on Leadership?

A

strong connection between education & leadership

A leader has to be knowledgable, looks out for his people and needs a clear vision

humans are irrationally and need to be ruled and guided by wise leaders

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2
Q

What is Machiavelli’s view on Leadership?

A

A leader needs to be loved & feared (rather feared if it cannot be both) by the environment and needs the ability to make hard decisions

“The end justifies the means” –> it’s okay to steal and cheat, as long as the end goal is ethical

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3
Q

How do Carlyle and Brecht differ in their view on leadership?

A

Carlyle:
- “born as a leader”
- great leaders are responsible for historical successes
- there’s no in-between of a leader and a non-leader

Brecht:
- focus on team effort –> followers are responsible for historical successes
- some leadership qualities can be born, but others have to be learnt (e.g. behavioral leadership)

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4
Q

What does the post-heroic leadership approach tell us?

A

Leadership does not have to be through brave/impressive actions

  • more attention for followers
  • leadership should occur on every level of an organization
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5
Q

Which is the most powerful leadership style to boost
a) intrinsic motivation
b) extrinsic motivation

A

a) democratic (participative) best for intrinsic, bc boss is also interested in what you have to say

b) autocratic best for extrinsic motivation, bc you get treated well if you do what you’re supposed to do

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6
Q

Why is the travel industry very fragile?

A

Bc it is quite dependent on other industries and on environmental changes (e.g. natural/economic/political disasters)

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7
Q

What is the difference between a mood, a feeling, and an affect?

A

Mood –> shortest-lived

Feeling –> short-lived

Affect –> longer-lived

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8
Q

What are core differences between
a) linear-active
b) multi-active
c) reactive cultures

+ name examples

A

linear active –> rules, punctuality (e.g. Austria, Germany,…)

multi-active –> chaotic, do multiple things at once, quite extroverted (e.g. Spain, Italy,…)

reactive –> think first, quite introverted (e.g. Finland, Japan,…)

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9
Q

How does the “trait” approach on leadership differ from the “process” view?

A

Trait view:
- leaders are individuals with inborn characteristics/qualities that make them leaders (clear separation)
- fades out the social context
- investigates traits and compares them with leadership success

Process view:
- sees leadership more as social exchange between leader & follower, focus on common goal, leader and follower interact and are less separated

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10
Q

What does the behavioral approach in leadership stand for?

A
  • focuses more on leadership styles (behavior) (autocratic, democratic, laissez-faire) than traits
  • focuses mainly on the leaders and their behaviors
  • initiated by Kurt Lewin
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11
Q

What does the contingency approach in leadership stand for?

A
  • situational factors of leadership behavior are considered (leadership style must fit the situation, there is no “one best way”)
  • 5 factors/variables are considered:
    (1) Leader’s characteristics (leadership style, motivation,…)
    (2) Followers’ characteristics (needs, commitment,…)
    (3) Leader-Follower relationship
    (4) Task characteristics
    (5) Organizational characteristics
  • developed by Fiedler
  • people can learn to become good leaders
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12
Q

What does the “new leadership/interactional” approach in leadership stand for?

A
  • focuses more on the relation between leader and followers
  • examines how this relationship influences productivity & job satisfaction
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13
Q

What is the LMX theory and what does it tell us?

A

= leader-member exchange

–> describes how leaders develop trustful exchange relationships with followers

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14
Q

What does the “transactional” leadership approach look like?

A
  • similar to LMX theory, main task of leader is to set appropriate goals, while followers are ready to perform what is expected
  • aims to gain influence in the mindset and the attitudes of the followers –> leader tries to enhance intrinsic job motivation of followers –> inspire to follow, motivate to commit to vision, encourage innovation & creativity, coaches to specific needs of followers
  • suffers a lot from heroic leadership bias, similar to charismatic leadership
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15
Q

What does “shared” leadership stand for?

A

ongoing, mutual influence process within a team through official or unofficial leaders

–> team members both lead and follow one another

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16
Q

What does the psychoanalytic approach to leadership look like?

A

occurs if the members of a group replace their ego ideal with the leader –> group members strongly identify with the leader –> emotionally bound like a herd (theory by Freud)

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17
Q

What is the glass ceiling effect and what barriers does it have to deal with?

A

= invisible barriers that prevent women/minorities from reaching top positions

  • societal barriers
  • family demands
  • role expectations
  • gender stereotypes

–> diversity management can be a tool to combat the glass ceiling effect

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18
Q

What are 3 essential components of leadership?

A
  1. Leadership is a process
  2. involves influence of leader to the followers
  3. related to groups
  4. attention to goals
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19
Q

What is the difference between “assigned” and “emergent” leadership?

A

Assigned –> based on occupying a position in an organization (team leader, plant manager, etc)

Emergent –> leadership arises when a person in a group influences and guides other members, regardless of their position

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20
Q

What is the definition of power?

A

Power is the potential to influence other’s beliefs, emotions, attitudes, actions,…

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21
Q

What are the 5 bases (types) of power?

A
  1. Legitimate power (position)
    –> based on formal position (like assigned leadership), lead to compliance
  2. Reward power (position)
    –> having access to reward for others
  3. Coercive power (position)
    –> having the capacity to penalize or punish others, can lead to resistance
  4. Expert power (personal)
    –> based on the followers’ perception of the leader’s competence
  5. Referent power (personal)
    –> based on followers’ identification and liking for the leader, leads to commitment
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22
Q

What is a key difference between leadership and management?

A

For one, leadership is basically part of management, as it is one of the 4 management functions (planning, organizing, leading, controlling)

While management produces order and consistency, leadership rather produces change and movement (establishes direction, aligns people, motivates and inspires)

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23
Q

What are examples of leadership traits that are investigated in the trait leadership theory?

A
  • physiological (appearance, height,…)
  • demographic (age, education,…)
  • personality (confidence, aggression,…)
  • cognitive (intelligence, decisiveness,…)
24
Q

What are major leadership traits?

A
  • Intelligence
  • Self-Confidence
  • Determination
  • Integrity
  • Sociability
25
Q

What traits are part of the Big 5 Personality Model and how do they impact leadership?

A
  • Neuroticism (tendency to be depressed, anxious, insecure…) –> negative
  • Extra-version (tendency to be sociable & assertive) –> positive
  • Openness (tendency to be informed, creative, curious) –> rather positive
  • Agreeableness (tendency to be accepting, conforming, trusting) –> No impact
  • Consciousness (tendency to be organized, controlled, decisive) –> rather positive
26
Q

What are the 7 types of bad leadership?

A
  • Incompetent
  • Rigid (unwilling/-able to change)
  • Intemperate (lacking self-control)
  • Callous (unkind/uncaring)
  • Corrupt
  • Insular (disregarding health & welfare of employees)
  • Evil
27
Q

What elements does the “Dark Triad” consist of?

A

1) Narcissism –> selfish, arrogant, hypersensitive to criticism

2) Machiavellianism –> manipulation, self-interest, lack of emotion & morality

3) Psychopathy –> antisocial behavior, volatile, lack of empathy

28
Q

How are autocratic (authoritarian) leaders characterized?

A
  • provide clear expectations for the task (when it is due, how it should be done,…)
  • sharp division between leader & followers
  • decisions are made independently by the leader
  • less creative decision-making
  • threatened to be viewed as controlling, bossy,…
  • best applied in situations where is little time for group decision-making, or where leader is most knowledgeable
29
Q

How are participative (democratic) leaders characterized?

A
  • generally the most accepted and in the long run the most effective style
  • sometimes, employees are less productive, but contribute higher quality
  • employees feel engaged, are more motivated and creative
  • encourage participation but have the final say
30
Q

How are delegative (laissez-faire) leaders characterized?

A
  • offer little to no guidance and leave decision making to the group
  • least productive
  • effective when members have their areas of expertise
  • often leads to poorly defined roles & lack of motivation
31
Q

What is the Managerial Grid Model and what are its two factors of leadership?

A

= theory treating effective leadership along the behavioral approach

Two factors:
- concern for production (task orientation)
- concern for people (employee orientation)

32
Q

What is Paternalism/Maternalism? (same thing)

A

Reward and approval are given to people in return for loyalty and obedience - but if they fail to comply, it leads to punishment

33
Q

Fact incoming

A

At conceptual level a leader’s style is composed of two major types of
behaviors: !task and relationship!

34
Q

What does the Least-Preferred Co-Worker (LPC) scale measure and who developed it?

A
  • Fiedler developed the contingency theory and found out that task-oriented leaders (= low LPC) are more effective in low-& high control situations, while relationship-oriented leaders (= high LPC) are more effective in moderate-control situations
35
Q

What are some differences between Task-Oriented Leaders and Relationship-Oriented Leaders?

A

Task-Oriented:
- focus on structure, roles, tasks
- producing desired results is a priority
- emphasis on goal-setting and clear plan to achieve goals
- use of punishment/incentive system

Relationship-Oriented:
- focus on relationships, well-being and motivation
- fostering positive relationship is priority
- emphasis on good communication
- frequent team meetings

36
Q

What are the 3 factors that Fiedler named to describe a leadership situation?

A

(1) the relationship between leader and follower
(2) How well the task is defined/structured
(3) the position power of the leader

–> the combination of these 3 factors yield the amount of control the leader has over the situation

37
Q

Practical Implications of the Contingency Model (read)

A
  1. a good relationship with the followers is most important for effective leadership - it can compensate the lack of power
  2. Leaders must know and understand their leadership style
  3. Leaders should focus on changing the situation in order to match their style to it
  4. Organizations should recruit leaders who correspond to the key characteristics of the given management position
38
Q

What are some criticisms of the contingency theory?

A
  • Fails to fully explain why leaders with particular styles are more effective in some situations
  • LPC scale validity is low
  • Fails to explain what should be done in case of a leader-situation mismatch in the workplace
  • cannot be used to create leadership development
39
Q

What does the Situational Leadership Approach focus on?

A

leadership style must match the competence and the commitment of the followers

40
Q
  1. What are the 4 Dimensions/Development levels of the Situational Leadership Model?
  2. What are the appropriate Leadership Styles for each Dimension?
A

D1 (Trainee)
⬇️ low Competence
⬆️ high Commitment
🕹️”Directive” (high Direction, low Support)

D2 (Employee)
➡️ some Competence
⬇️ low Commitment
🏋️ “Coaching” (high Direction, high Support)

D3 (Manager)
↗️ moderate Competence
🔀 Variable Commitment
❤️ “Supportive” (low Direction, high Support)

D4 (Senior Manager/Board)
⬆️ high Competence
⬆️ high Commitment
🫵 “Delegative” (low Direction, low Support)

41
Q

How does the Normative Decision Model work?

A

Leaders need to adopt their Decision Style based on the answer of some situational questions in a decision tree

Output is one of the following 5 leadership styles:

(1) Autocratic Type 1
–> quick, own decisions by leader using infos readily available (completely autocratic)

(2) Autocratic Type 2
–> leader collects infos & decides alone

(3) Consultative 1
–> leader shares problem, collects individual ideas & decides alone

(4) Consultative 2
–> leader shares problem, collects collective ideas & decides alone

(5) Group-based
–> leader discusses problem with the team, seeks collective ideas through brainstorming. The decision reached & accepted by the team is the final one

42
Q

What does “Locus of Control” mean?

A

A person’s belief that they can influence an event in a positive way

43
Q

What is the Path-Goal Theory/Model?

A

–> helps leaders decide for an appropriate leadership style based on the situation & the people they are leading. Based on 4 leadership styles:

(1) Supportive
–> focus on relationships, best when tasks are repetitive or stressful

(2) Directive
–> assigning clear tasks, best when project unstructured/complex and employees inexperienced

(3) Participative
–> considering ideas, best when team is experienced and task is complex

(4) Achievement-Oriented
–> having confidence in team & set them challenging goals, best when team is unchallenged/unmotivated

44
Q

What are 3 new leadership theories and which context do they focus on?

A
  • Charismatic leadership
  • Transformational leadership
  • Value-based leadership

–> Crisis & Change

45
Q

What does “Romance of Leadership” refer to?

A

Tendency to view leadership as the most important factor for success/failure

–> influence of leadership is being overemphasized

46
Q

What is the aim of charismatic leadership & how does it look like?

A

Tries to link the identity of followers to the corporate identity

  • personality: dominant, desire to influence, strong values
  • behavior: strong role model, shows competence, communicates high expectations
  • effects: trust in leader’s ideology, affection towards leader, emotional envolvement, increased confidence
  • dark side: leaders influence by charm rather than reason, addictive,…
47
Q

How can “Transformational Leadership” be defined and what does it aim for?

A

“leaders and followers help each other to advance to a higher level of morale and motivation”

–> creates significant change in life of people & organizations, redesigns values and changes expectations

–> change is created through leader’s ability to embrace change by articulation of an energizing vision (unlike in the “transactional approach, which is based on a “give and take” relationship

48
Q

What are key differences between Transactional Leadership and Transformational Leadership?

A

Transactional:
- Leadership is responsive
- works within the organizational culture
- objectives are reached through rewards & punishment
- motivates followers by appealing to their own self-interest

Transformational:
- leadership is proactive
- changes the organizational culture by implementing new ideas
- objectives are reached through shared, higher ideals & moral values
- motivates followers by encouraging to put the group’s interests first

49
Q

Name 2 strengths & 2 weaknesses of transformational leadership!

A

+ people are attracted to it bc it makes sense to them
+ treats leadership as a process between leader & followers
+ broadly researched

  • suffers from heroic leadership bias
  • lacks conceptual clarity
  • treats leadership more as a personality trait than a behavior that can be taught
50
Q

What is the idea of value-based leadership?

A

relationships between leader and followers is developed based on shared values

–> similar to transformational leadership, but more focus on integrity, caring for others & transparency

51
Q

What is the core idea of authentic leadership?

A
  • stay consistent with your core values & beliefs
  • communicate your values clearly to others
  • role model the change in behavior you want to see in others
  • self-awareness & reflection is key
  • explore other people’s opinions before making a decision
  • be open & honest in presenting your true self to others
52
Q

What is the core idea of servant leadership?

A

leader focuses on growth & well-being at work of the followers, shares power and acts supportive

53
Q

Explain the following 5 leadership styles of the managerial grid:

  • Impoverished management
  • Country club management
  • Middle of the road management
  • Authority compliance management
  • Team management
A

Impoverished management
= minimum effort to get work done is appropriate to sustain organization membership

Country club management
= making sure everyone’s needs are met to keep comfortable atmosphere and pace

Middle of the road management
= balance between keeping people satisfied & necessity to get work done

Authority compliance management
= minimum work conditions for employees are met while focusing on efficiency

Team management
= creating common purpose to create trust and respect

54
Q

What is an attitude?

A

Attitude are beliefs and opinions that support or inhibit behavior

55
Q

What is the biggest difference between the contingency theory & situational leadership?

A

main difference is that situational leadership follows the idea that leadership style can be changed and adapted, while contingency theory does not.