HR Consultancy

Question 1

What was the first consulting firm?

Answer 1

Arthur D. Little

Question 2

Which rise occured in the 1930s during the Great Depression and why?

Answer 2

First marketing schemes were implemented through consultants (billboards, etc.) –> Marketing became more relevant as more and more companies produced the same goods and more competition required companies to invest into marketing to stand out

Question 3

What studies did the Gilbreth couple undertake, what did they value above everything else?

Answer 3

Time & motion studies - efficiency through reduction of wasted motion

Question 4

What did the “Hawthorne Studies” reveal?

Answer 4

Changing circumstances affect short-term motivation, BUT if employees know they are being considered, cared & OBSERVED ➡️ rise in motivation!
➡️ 1920s by Elton Mayo

Question 5

Describe Tailorism/Scientific Management (1880/90)

Answer 5

–> increase efficiency and productivity by evaluating every step in a manufacturing process and breaking down production into specialized repetitive tasks, every worker learns 1 task really well and then repeat that only
–> “one best way of doing things”
–> 0% interest in people, they are replacable

Question 6

What rises happened in the 1950s in regards to a) Consulting & b) Marketing?

Answer 6

IBM computers, Button’s –> Consulting started with computers at work & first consultancy in regard to training; TV accessible to most households  first time where you could mass marketing -> rise in marketing consulting

Question 7

What are the 5 management functions that were invented by Henri Fayol?

Answer 7

Planning, Organizing, Commanding, Coordinating, Controlling (POCCC)

Question 8

Who created the theory of bureaucracy and what does it mean?

Answer 8

Max Weber –> all business tasks must be divided among the workforce, based on competencies and specializations so that they are well aware of their role & worth