Leader as a Maker of Culture

Question 1

Definition of culture

Answer 1

system of shared meaning held by members that distinguishes organization from others

how employees perceive the characteristics of an organization’s culture, not whether they like them.

Question 2

Elements of culture

Answer 2

value - whats important
beliefs - how things work
nroms - how members should behave

Question 3

List 7 examples of Organizational Culture

Answer 3

innovation and risk taking
attention to detail
outcome orientation
people orientation
aggressiveness
stability
team orientation

Question 4

How does an organization build and sustain a culture?

Answer 4

Values of Founder —> Selection Criteria –> Top management + socialization —> Culture

Question 5

What roles do culture play in an organization’s effectiveness?

Answer 5

creates efficient communication, coordination, and control

it substitute for formalization

it creates a commitment to organization

Question 6

What are the liabilities when the organization is not effective?

Answer 6

barrier to change
barrier to diversity
barrier to acquisition and mergers

Question 7

How to learn about Culture?

Answer 7

Stories, Rituals, Material Symbols, Language

Question 8

Why does organizational culture matter?

Answer 8

it affects organizational performance

1. can improve performance and help people do their jobs effectively
   
   • innovation, toughness, niceness
2. can reduce performance and prevent people from doing their jobs effectively

Question 9

What are the three phases in socialization?

Answer 9

Prearrival - arrives with a set of values attitudes
Encounter - clash
Metamorphosis - change