Chapter 6 Flashcards

1
Q

Perception

A

process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.

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2
Q

Factors that Influence Perception

A

Perceiver

Target

Situation

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3
Q

Fundamental Attribution Error

A

underestimating the influence of external factors and overestimating the influence of internal or personal factors

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4
Q

Three Constructs of Decision Making

A
  1. rational decision making
  2. bounded reationality
  3. intuition
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5
Q

Rational decision making model

A
  1. Define the problem
  2. identify the decision criteria
  3. allocate weights to the criteria
  4. develop the alternatives
  5. evaluate the alternatives
  6. select the best alternatives
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6
Q

bounded rationality

A

construction of simplified models that extract the essential features from problems without capturing the complexity

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7
Q

intuition

A

least rational way

unconscious process created from distilled experience.

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8
Q

Anchoring Bias

A

tendency to fixate on initial information and fail to adequately adjust for subsequent information.

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9
Q

Conformation Bias

A

seeking out information that reaafirms our past choises, and we discount information that contradicts that

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10
Q

availability bias

A

tendency to base judgements on information readily available

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11
Q

escalation of committment

A

staying with a decision even when there is clear evidence that its wrong

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12
Q

randomness error

A

tendency to believe we can predict the outcome of random events

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13
Q

risk aversion

A

tendency to prefer a sure thing over a risky outcome

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14
Q

hindsight bias

A

tendency to believe falsely, after the outcome is known, that we’d have accurately predicted it

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15
Q

three ethical decision criteria

A

utli

fundamental rights

impose rules fairly to ensure justice

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16
Q

Three component model of creativity

A

expertise

creative thinking skills

intrinsic task motivation

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