Chapter 1 Flashcards

1
Q

Organizational Behaviour

A

field of study that investigates the impact individuals, groups, and structure have on behavior within an org.

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2
Q

Evidence-based Management

A

basing managerial decisions on the best available scientific evidence

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3
Q

Intuition

A

Gut Feeling

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4
Q

Disciplines that have contributed to Organizational Behavior

A

Psychology
Sociology
Anthropology

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5
Q

Workforce Diversity

A

organizations are becoming more heterogeneous in terms of gender, age, race, etc.

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6
Q

Where do a majority of employees in developed countries work?

A

Service jobs

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7
Q

ethical choices

A

forced to identify right and wrong conduct

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