Late to Restore Signals

Question 1

What causes a pending restoral box to pop up?

Answer 1

If the point hasn’t restored at the time of FC. (equally correct: if the point status is off normal/hasn’t been cleared)

Question 2

What should you put into the pending restoral box?

Answer 2

04:00:00

Question 3

Why do we clear point status?

Answer 3

So we don’t make unnecessary calls. (stops the LTR from coming in)

Question 4

What is an LTR?

Answer 4

A late to restore. It’s something set up by a previous operator to check if a restore came in between the time they FCd and 4 hours later.

Question 5

Is the LTR sent from the panel?

Answer 5

No, it’s a followup created by an operator. The customer won’t see anything about it on their end and it’s subject to human error.

Question 6

What are the 3 steps to clearing point status?

Answer 6

1 Click the point status tab
2 Press page 2 (off normal)
3 Click the X next to those you’re calling on

Question 7

What is the first action taken on an LTR signal?

Answer 7

Find the original point and check for a restore