Lab Management Flashcards

1
Q

It is a skill in the management of of physical resources (supplies, equipment, facilities) into operational parameters (products/services)

A

Technical skill

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2
Q

It is a skill where effective use of and monitoring for the monetary assets of the company

A

Financial management skill

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3
Q

It is a skill in the management of human resources
- understanding of the basic theories of human needs and work motivation

A

People skill

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4
Q

It is a skill where there’s an ability to conceptualize work flow, make decisions, and communicate with co workers

A

Organizational skills

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5
Q

It is a role where it represents/ links the group to the customers
- represents those that they supervise: responsible for supplying their needs and presenting their concerns to the owners

A

Role as a Representative

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6
Q

It is a role where one must become supporters of their staffs; provide the means for the staff to meet the needs of their patients and customers

A

Role as SERVANT

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7
Q

It is a role where it exists as a part of the group; bring with them their own individual talents, training, and weaknesses
- contributes to the weakness or strength of a group

A

Role as a person

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8
Q

Top administrator or manager of an organization and usually reports directly to the board of directors

A

Chief executive officer

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9
Q

Preside over events that have direct impact on the well-being of an organization and its individual members

A

MANAGER

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10
Q

What are the components of quality management viewpoint?

A
  1. Prioritize every employee
  2. Involvement of every employee
  3. Listen and learn from customers and employees
  4. Use accurate standards to identify and eliminate problems
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11
Q

It is the preferred management viewpoint in the laboratory under contemporary theory.

A

Quality management viewpoint

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12
Q

It is under the contemporary theory: manage your people depending on the individual and depending on the environment

A

Contingency viewpoint

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13
Q

It is under the contemporary theory: treat the organization as having different parts working together

Input> transformational process> output> feedback

A

Systems analysis approach

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14
Q

It is under the systems analysis approach where it entertains feedback

A

Open system

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15
Q

It is under the systems analysis approach where it does not receive any comments

A

Closed system

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16
Q

Two types of theories of management

A

Historical theories
Contemporary theories

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17
Q

Proponents of organizational behavior

A

Monsterberg
Elton Mayo
Chester Barnard
Maslow
Rensis Likert
McGregor
Behavioral science approach

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18
Q

Proponents under organizational behavior:
Combines scientific methods and behaviour

A

Behavioral science approach

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19
Q

A manager’s attitude may actualize itself on the workers

A

McGregor

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20
Q

Encourage managers to be supportive in their relationships

A

Rensis Likert

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21
Q

Hierarchy of needs

A

MASLOW

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22
Q

Recommends executives to encourage a climate of cooperation

A

CHESTER BARNARD

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23
Q

“Hawthorne effect”m increased attention can lead to temporary increase in productivity of the workers

A

ELTON MAYO

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24
Q

“Why not use psychologists in the workplace”

A

MONSTERBERG

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25
Q

It is under the historical theories wheee it is focused on workers as people and how they function in groups

A

Organizational behavior

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26
Q

It is the study of organizational structure

A

Bureaucratic management

27
Q

It is the process of examining the organizational aspects of companies and their work flow to explain how institutions function and how ti improve their performance

A

Bureaucratic management

28
Q

Importance on delineation of one’s job and clear procedures and policies

A

Bureaucratic

29
Q

Impersonal

A

Bureaucratic

30
Q

Meritocracy

A

Bureaucratic

31
Q

Who are the proponents under bureaucratic management

A

Adam smith
Peter drucker and Tom peters

32
Q

He introduced the concept of specializatin

A

Adam smith

33
Q

They contributed to establish an understanding of how companies should be organized to more effectively pursue their operational goals

A

Peter drucker and tom peters

34
Q

It is a historical theory where they apply systemic method of cause and effect analysis to study organizations

A

SCIENTIFIC

35
Q

These are the five essential components of management.

A
  1. Mission: goal/purpose or reason for the existence of an organization
  2. Leaders with authority to direct the team toward the goal
  3. Resources
    - people
    - equipment
    - supplies
    - Material
  4. Responsibility (for achieving the goals assigned)
  5. Accountability (for using resources established)
36
Q

He stated that management should be an orderly process of tasks and duties of which PLANNING is the most important

A

Henri Fayol

37
Q

He provided the base for the theory called the FUNCTIONS OF MANAGEMENT AND MANAGEMENT PROCESS

A

HENRI FAYOL

38
Q

He is the father of scientific management

A

FREDERICK TAYLOR

39
Q

He broke down each task into segments that can be analyzed for ways to improve efficiencies

A

FREDERICK TAYLOR

40
Q

He developed methods analysis

A

FRANK AND LILLIAN GILBRETH

41
Q

She stated that management is essentially coordination

A

MARY PARKER FOLLET

42
Q

He/she introduced the role of management consultant

A

LYNDALL URWICK

43
Q

He/she attempted to classify and codify the work on management theories

A

LYNDALL URWICK

44
Q

Working with and through people to accomplish a common mission

A

MANAGEMENT

45
Q

Four primary areas of management

A

Planning
Organizing
Directing
Controlling

46
Q

Four fundamental functions of management

A

Planning
Organizing
Directing
Controlling

47
Q

4 fundamental functions of management

It implies measurement of accomplishement

A

Controlling

48
Q

4 fundamentals of management
Part of managerial function which actuates the organizational methods

A

Directing (leading)

49
Q

4 fundamentals of management
- the process of bringing together physical, financial, and human resources and developing productive relationships

A

Organizing

50
Q

The basic function of management

A

PLANNING

51
Q

Each level controls the levels below and is controlled by the level above

A

HIERARCHICAL MANAGEMENT STRUCTURE

52
Q

Tasks are clearly defined and employees become skilled by specializing in doing one thing

A

DIVISION OF LABOR

53
Q

Employee selection and promotion are based on experience, competence, and technical qualification demonstrated by examination, education, or training. There is mo nepotism

A

Formal selection process

54
Q

Management is separate from ownership and managers are career employees

A

Career orientation

55
Q

Rules and regulations are documented to ensure reliable and predictable behavior. Managers must depend on formal organizational rules in employee relations

A

Formal rules and regulations

56
Q

Rules are applied uniformly to everyone. There is no preferential treatment or favoritism

A

IMPERSONALITY

57
Q

One who looks to the future, makes educated guesses about the major forces and trends he or she can see, and interprets them in terms of opportunities for growth and progress

A

A strategist

58
Q

One who clearly perceives the differences between the anticipated future and the unfolding present and who decides what must be done with those factors under his or her control to influence the environment or to adopt to its most effectively

A

A problem solver

59
Q

One who guides others and helps them to identify and solve problems, so that they can perform their tasks effectively and can develop themselves as individuals as well as workers

A

A teacher

60
Q

Refers to a line of demarcation between various managerial positions in an organization

A

Levels of management

61
Q

3 categories in levels of management

A

Top level/ administrative level
Middle level/ executory
Low level / supervisory/ Operative/ First-line managers

62
Q

It consists of board of directors, chief executive, or managing director. It devotes more time on planning and coordinating functions

A

Top level of management

63
Q

It consists of branch managers and departmental managers. They devote more time to organizational and directional functions

A

Middle level of Management

64
Q

It consists of supervisors, foreman, section officers and superintendent. They are concerned with direction and controlling function of management

A

Lower level of management