L4M5 Commercial Negotiation Flashcards

1
Q

What is 1.1 in understanding key approaches of commercial agreements?

A

Analyse the application of commercial negotiations in the work of procurement and supply.

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2
Q

What is 1.2 in understanding key approaches of comm agreements? Types of approaches.

A

Differentiate between the types of approaches.

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3
Q

What is 1.3 in understanding key approaches of commercial agreements? Explain about balance of power.

A

Explain about balance of power.

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4
Q

What is 1.4 in understanding key approaches of commercial agreements?

A

Identifying different types of relationship.

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5
Q

What is 2.1 in knowing how to prepare for negotiations?

A

Describe the types of costs and prices.

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6
Q

What is 2.2 in knowing how to prepare for negotiations? Contracting economic factors.

A

Contrasting economic factors.

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7
Q

What is 2.3 in knowing how to prepare for negotiations?

A

Analysing criteria that can be used in a comm negotiation.

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8
Q

What is 2.4 in knowing how to prepare for negotiations? Identifying the resources required for a negotiation.

A

Identifying the resources required for a negotiation.

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9
Q

What is 3.1 in understanding how commercial negotiations should be undertaken?

A

Identifying stages of commercial negotiation.

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10
Q

What is 3.2 in understanding how commercial negotiations should be undertaken? Assess negotiation approaches that can influence the decision.

A

Assess negotiation approaches that can influence the decision.

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11
Q

What is 3.3 in understanding how commercial negotiations should be undertaken?

A

Comparing key commercial skills.

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12
Q

What is 3.4 in understanding how commercial negotiations should be undertaken? Analysing methods and assessing outcome of negotiations (lessons learnt).

A

Analysing methods and assessing outcome of negotiations (lessons learnt).

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13
Q

What are kinesics, paralanguage, proxemics, chronemics and haptics.

A

Facial expressions. tone of voice, personal space, timing and touching.

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14
Q

What are the four fundamentals of principled negotiations?

A

Separate the people from the problem: Keep emotions separate from the negotiation.

Focus on interests, not positions: Consider the underlying needs of both parties.

Invent options for mutual gain: Consider a variety of options before settling on an agreement.

Insist on using objective criteria: Base the agreement on objective criteria.

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15
Q

What is vendor base reduction and volume pooling in spend concentration?

A

Reduction of suppliers and making cross-functional purchases respectively.

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16
Q

What is volume distribution and consolidation in spend concentration?

A

After spend analysis making recommendations to move spend from one supplier to another. Volume consolidation across categories is like aggregation - opportunities are missed if different departments buying the same stuff.

16
Q

Name three ways of spend concentration?

A

Standardisation of specs, forming purchasing consortia and building stronger relationships.