L3: Perspectives on diversity Flashcards

1
Q

how do different individuals differ in their perception of diversity?

A
  • minorities (black ppl, women) tend to agree more with diversity statements & have higher diversity treshholds than dominant group
  • so dominant groups tend to declare an organization as “divers” at lower levels of representation of nondomination groups, compared to the nondominant groups themselves
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2
Q

why do dominant groups perceive diversity differently than ND groups?

A

underlying group serving biases, as dominant groups generally aim to preserve their higher social standing, while ND groups advocate for greater representation to reduce social hierarchies

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3
Q

what is the difference in diversity definition in dominant vs ND groups?

A
  • dominant groups tend to prefer proportional representation where representation of each group mirrors their proportion in society or the relevant applicant pool
  • non dominant groups more likely to support equal representation,r egardless of their proportion in the population (50/50).
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4
Q

what are moderators for diversity treshhold of ppl?

A
  • baseline diversity (whats the makeup of the industry)
  • degree to which it feels threatening to status
  • for members of nondominant groups, equal representation is relatively more important than for dominant
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5
Q

how does knowledge of baseline diversity adjust ppls perception of diversity?

A
  • if participants are told that a certain industry has very low representation of a certain group, dominant groups tend to declare that diversity has been achieved at even lower treshholds
  • while nondominant groups are less likely to adjust their treshholds based on such contextual info
  • this shows that dominant groups strategically adjust their treshholds of diversity in ways that favor their ingroup, especially when low outgroup representation is the norm
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6
Q

how does perceived social threat impact diversity approach?

A
  • when members of dominant groups feel their social status is threatened (like when representation of nondominant groups is increasing), they are more likely to declare that sufficient diversity has been achieved at lower levels of representation
  • ND groups especially those feeling that their group’s social status is under threat, push for higher levels of representation before they consider diversity to be achieved
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7
Q

what is descriptive diversity vs sufficient diversity?

A

descriptive: whether an organization can be described as diverse (simply acknowledge whether some diversity exists)
sufficient: whether an organization has achieved enough diversity (implies that no further efforts are needed to increase diversity)

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8
Q

are group based differences more pronounced in perceptions of sufficient or descriptive diversity?

A
  • more pronounced group based differences when participants asked about sufficient diversity
  • nondominant groups more likely to withhold declaring sufficient diversity until their representation reaches a higher level
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9
Q

what is the diversity line?

A

percentage of dominant vs non dominant group representation at which an organziation can be considered divesrse
- number seems objective but interpretation of those numbers is subjective

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10
Q

what is the method of drawing the diversity line?

A

when looking at a picture of everyone in organization, do u think that organization is (sufficiently) diverse?
answer depends on who u ask

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11
Q

what is social dominance theory?

A
  • group status is a driver of the differences in our perception of diversity
  • dominant groups ( w greater access to resources, power, and opportunity) want to preserve or enchance existing hierarchy
  • vs non dominant group wants to change, attentuate the differences
  • so both strive for greater relative presentation
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12
Q

what are the dominant organizational perspectives/approaches on diversity & DM?

A
  1. discrimination & fairness: everyone needs to be treated equally, and we need to work to have minorities not be disrciminated agains
  2. access & legitimacy: we are living in increasingly multicultural world, so more diverse workforce helps us gain access to full consumer spectrum
  3. learning & effectiveness (or integration & learning: we are all on the same team, w our differences not despite them
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13
Q

what are the pros & cons of the “discrimination & fairness” approach to DM?

A

pros: increases diversity, promotes fair treatment, is often successful
cons: blindness ideals (lec5), differences do not count, diversity is not being utilized

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14
Q

what are the pros & cons of the “access & legitimacy” approach to DM?

A

pros: easy to support
cons: emphazises the role of differences w/o knowing what these are & how these work, minorities have prescribed roles more so than majorities, minorities might feel used rather than appreciated

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15
Q

what are the pros of the “learning & effectiveness” approach to DM?

A

pros: includes fairness, recognizes value in differences, organization learns and grows fromt hese differences
business case!

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16
Q

what are the 8 preconditions of the learning & effectiveness business case DM approach that should be adopted by everyone?

A
  1. leadership must value diverse perspectives
  2. leadership must recognize both the opportunities & challenges that diversity presents
  3. high standards of performance from everyone
  4. stimulate personal dev
  5. openness
  6. culture must make workers feel valued
  7. well articulated & widely understood mission
  8. relatively egalitarian, non bureaucratic structure
17
Q

what is the business case for DM?

A

diversity engenders competitive advantage by establishing a better corporate image, improving group & organizational performance and attracting and retaining human capital

18
Q

what are the potential downsides of the business case for DM?

A
  • ignores structural disadvantages of certain groups
  • makes all differences seem similarily relevant
  • ignores need for active management
  • assumes that diversity is a utility, but why should diverse organizations do better? what if they dont? why do we put the burden on those makign it diverse?
  • instrumentality: it lowers perceieved belongingness in organizations for members of underrepresented groups
19
Q

what is the issue w diversity research?

A

lack of communication between practice and academia leading to the failure to answer relevant questions
lack of diversity in diversity research may be the problem!

20
Q

what relevant questions are often not addressed in diversity research?

A
  • diversity is defined within a cultural context: eg is gender mentioned in diversity statement? in UK yes in switzerland no
  • diversity management originated in USA w strong focus on equal employment opportunities and affirmative action programs, but these are different than diversity management
21
Q

what are johnson’s 3 ideas for the future in diversity research?

A
  • focus on language diversity
  • SES status diversity (India, UK)
  • cultural context of diversity: collecitivism/individualism, legal issues (certain types of diversity being illegal in some countries), subcultures within cultures etc
22
Q

what is the (non) diversity of diversity researchers like?

A
  • 9% of diversity articiles were about non american subjects
  • 90% of authors are americans, canadiation, and british
  • strong institutionalized bias against european and non-US research -> making non english research effectively invisble
  • most researchers are psychologists or management scholars -> lack of interdisciplinary insights
23
Q

why is the lack of diversity in diversity researchers relevant?

A
  • informational diversity is potentially good for creativity, decision making and other forms of performance (business case?)
  • it gives limited outlook on diversity
24
Q

is there a universal threshold of diversity?

A

no! perceptions of diversity are subjective and influenced by group memberships, status concerns, and contextual facotrs

25
Q

why is diversity management less a thing in europe?

A
  • less contact w racial/ethnic minorities
  • limited policital representation
  • residential segregation
  • exclusionism
  • citizenship restrictions

very present “us vs them” attitude towards immigrants