L3 Ethics (PE)

Question 1

Give me an example of when you have acted with integrity? (LV3)

Question 2

Tell me about when you have provided a high standard of service. (LV3)

Question 3

Tell me about how you have promoted trust in the profession.(LV3)

Question 4

Explain how you have taken responsibility in your current role. (LV3)

Question 5

Tell me about how you treat clients with respect. (LV3)

Question 6

Tell me about how you treat other surveyors with respect. (LV3)

Question 7

Explain the key steps you would take if you decided to set up in practice as a sole trader after qualifying. (LV3)

Question 8

If a prospective purchaser offered you a financial incentive to accept their offer, explain how you dealt with this. (LV3)

Question 9

What would you do if you were asked by a client to reduce a fee proposal to win new work? (LV3)

Question 10

What would you do if you became suspicious that a client was involved in money laundering?(LV3)

Question 11

What would you do if you became suspicious that a client was involved in terrorist activities? (LV3)

Question 12

If you were to set up in practice on your own, tell me about the types of insurance you would need. (LV3)

Question 13

West End – how did you carry out pre-instruction checks tailored to a secured lending valuation? (LV3)

Why did you need written approval to proceed?

What is the formal term for this and who needed to provide it (LV3)

Question 14

What is previous involvement? (LV3)

Question 15

Archway – why did you refuse to share the other offer details? (LV3)

Question 16

What RICS guidance did you follow? (LV3)

Question 17

How did you ensure the letting process was fair? (LV3)

Question 18

How do you ensure that you comply with bribery legislation? (LV2)

Question 19

How do you ensure you comply with money laundering regulations? (LV2)

Question 20

How do you ensure you comply with your firm’s bribery and gifts policy? (LV2)

Question 21

Tell me about an instance of when you have been offered a gift or hospitality by a client. (LV2)

Question 22

Tell me about what you would do if you felt that an instruction was outside your scope of experience or knowledge. (LV2)

Question 23

Tell me about an instance of when you have handled client’s money. (LV2)

Question 24

How would you keep client’s money securely and safely held? (LV2)

Question 25

Tell me about how you would handle a client complaint. (LV2)

Question 26

Tell me about your understanding of your firm’s process for escalating a complaint to Alternative Dispute Resolution (ADR). (LV2)

Question 27

Tell me about a conflict of interest check you have carried out. (LV2)

Question 28

If you identified a potential or actual conflict of interest, how could you handle this?
Bedford - How did you undertake your pre-instruction checks? (LV2)

Question 29

How did you check for conflicts of interest? (LV2)

Question 30

How do actual, perceived or potential conflicts of interest differ? (LV2)

Question 31

How did you formalise the instruction? (LV2)

Question 32

London – how did you deal with the aggressive email? (LV2)

Question 33

How did you apply the Rules of Conduct? (LV2)

Question 34

Was a complaint issued? (LV2)

Question 35

How did you remain professional? (LV2)