L3 Flashcards
1
Q
3 lvls of management
A
Top management
Middle Management
First-line management
2
Q
is responsible for the overall direction of the organization.
A
Top Management
3
Q
they are responsible for specific business units or departments.
A
Middle Management -
4
Q
they are the ones responsible for the production of goods and delivery of products and services to customers.
A
first-Line Management -
5
Q
Interpersonal
A
Figurehead
Leader
Liaison
6
Q
Informational
A
Monitor
Disseminator
Spokesperson
7
Q
Decisional
A
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
8
Q
Skills of a manager
A
Human Skills
Conceptual Skills
Technical Skills
