L2 Flashcards

1
Q

The main Reason why a project fails:

A

projects don’t happen in isolation, they happen in an environment.

Stakeholders are the main cause of project failure. Trying to consider/deliver all their contradictory requirements.

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2
Q

What are the environments of a project?

A

Internal (in organisation, MODeST model)

External (PESTEL model)

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3
Q

What does PESTEL stand for?
(It’s for considering risk factors)

A

Political
Economical
Social
Technological
Environmental
Legal

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4
Q

What is the MODeST model?
(Internal factors to consider)

A
  • Mission (paintBN = clear, firstT = fuzzy)
  • Organisation (time zones, location)
  • Delivery (finite resources to use)
    e
  • Stakeholders (want different things)
  • Team (skills, motivate without fire/hire)
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5
Q

What does CEO do?

A

Come up with the vision

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6
Q

What does senior management do?

A

They take the CEOs vision/mission statement, and develop a strategy to achieve it. They do competitive analysis. Come up with criteria.

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7
Q

What does portfolio management do?

A
  • Looks at capacity/capability of the company
  • chooses subset of projects for the company to do (from those given by senior management).
  • Could choose subset using financial selection criteria e.g. payback period, or sustainability, mission alignment…
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8
Q

What does the programme manager do?

A
  • Ensure portfolio project objectives are achieved.
  • Set priorities for resource allocation.
  • Creating synergy between projects so their value is bigger than the sum of their parts. (Eg phone line built in middle of road).
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9
Q

What’s a chain of projects?

A

They have an order they must follow, project 1 must finish before 2 can begin.

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10
Q

What is a portfolio of projects?

A

They are independent projects with nothing to be coordinated. Still important bc there might be financial priorities etc to choose order of projects.

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11
Q

What is a network of projects?

A

The projects can start independently but at some point they need integrating e.g. phone with software + hardware.

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12
Q

Who does the project board consist of and briefly what do they do?

A

Consists of:
Senior user + supplier
Exec/senior responsible owner
Project sponsor
- they speak to tech advisory group

They are between prog management and proj. manager.

They provide supervision.

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13
Q

What does project assurance do?

A

An independent party providing supervision to a project.

They report to key stakeholders e.g. client or government.

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14
Q

What are the 2 external parties that support a project?

A

Technical advisory group

Project assurance

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15
Q

What does the PMO do?
(Project management office)

A

Develop capabilities (+PM skills)

Monitor/control (PMs report to them)

Multi-project (Program manag. sit in PMO)

Strategy

Organisational learning (4th D, develop)

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16
Q

Who determines the project scope?

A

Project manager etc

Government (legal)

Stakeholders opinions

…anyone affected by a project

17
Q

What is a stakeholder?

A

Any individual or group with an interest in the project process or outcome.

18
Q

What are the 3 kinds of stakeholders?

A

Internal team

Core externals

Rest of the world

19
Q

What are 4 internal stakeholders?

A

PM + team
Senior management
Sponsor, PMO
Line management

20
Q

What are 8 external stakeholders?

A

Client
Customers
Suppliers
Government
Press/media
Communities, NGOs
Creditors
Society

21
Q

How to approach stakeholder conflicts?

A
  • Focus on profits
  • consider social/environmental/standards.
  • Then have side projects e.g. renewables