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PMP > KNOWLEDGE AREAS > Flashcards

KNOWLEDGE AREAS Flashcards

1
Q

WHAT ARE THE 10 KNOWLEDGE AREAS

A
  1. PROJECT INTEGRATION MANAGEMENT
  2. PROJECT SCOPE MANAGEMENT
  3. PROJECT TIME MANAGEMENT
  4. PROJECT COST MANAGEMENT
  5. PROJECT QUALITY MANAGEMENT
  6. PROJECT HUMAN RESOURCE MANAGEMENT
  7. PROJECT COMMUNICATION MANAGEMENT
  8. PROJECT RISK MANAGEMENT
    9, PROJECT PROCUREMENT MANAGEMENT
  9. PROJECT STAKEHOLDER MANAGEMENT
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2
Q

WHAT ARE THE 5 PROCESS GROUPS

A
  1. INITIATING PROCESS GROUP
  2. PLAN PROCESS GROUP
  3. EXECUTING PROCESS GROUP
  4. MONITOR AND CONTROL PROCESS GROUP
  5. CLOSING PROCESS GROUP
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3
Q

PROJECT INTEGRATION PROCESS GROUPS

A
  1. INITIATING PROCESS GROUP
  2. PLANNING PROCESS GROUP
  3. EXECUTING PROCESS GROUP
  4. MONITORING/CONTROLLING PROCESS GROUP
  5. CLOSING
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4
Q

PROJECT MANAGEMENT SCOPE PROCESS GROUPS

A
  1. PLANNING

2. MONITORING/CONTROLLING

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5
Q

PROJECT TIME MANAGEMENT PROCESS GROUPS

A
  1. PLANNING

2. MONITORING/CONTROLLING

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6
Q

PROJECT COST MANAGEMENT PROCESS GROUP

A
  1. PLANNING

2. Monitor/CONTROLLING

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7
Q

PROJECT QUALITY MANAGEMENT PROCESS GROUP

A
  1. PLANNING
  2. Execute
  3. MONITOR/CONTROL
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8
Q

STAKEHOLDER ENGAGEMENT

A

LEADING
SUPPORTIVE
UNAWARE
RESISTANT AND NEUTRAL

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9
Q

What are the processes of HUMAN RESOURCE MANAGEMENT

A

Plan

Execute

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10
Q

What are the inputs of PLAN HUMAN RESOURCE MANAGEMENT

A

Project management plan
Activity resource requirements
Enterprise environmental factors
Organizational process assets

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11
Q

Tools and techniques of plan human resource management

A
  1. organization charts and position descriptions
  2. networking
  3. organizational theory
  4. expert judgment
  5. meetings
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12
Q

Outputs for plan human resource management

A

Human resource management plan

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13
Q

What are the two processes for plan human resource management for execute process

A

Acquire project team

Develop project team

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14
Q

Input for acquire project team

A

Human resource management plan
Enterprise environmental factors
Organizational process assets

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15
Q

What are the tools and techniques of acquire project team

A 
Pre-assignment
Negotiation
Acquisition
Virtual teams
Multi-criteria decision analysis
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16
Q

What are the outputs of acquire project team

A

Project staff assignments
Resource calendars
Project management update

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17
Q

What are the three inputs for develop project team

A

Human resource management plan
Project staff assignments
Resource calendars

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18
Q

What are the tools and techniques of develop project team

A 
Interpersonal skills
Training
Teambuilding activities
Ground rules
Colocation (tight matrix)
Recognition and rewards
Personnel assessment tools
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19
Q

What are the two outputs for develop Team

A

Team performance assessments

Enterprise environmental factors updates

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20
Q

What are the inputs for manage project team

A 
Human resource management plan
Project staff assignments
Team performance assessments
Issue log
Work performance reports
Organizational process assets
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21
Q

What are the tools and techniques of manage project team

A

Observation/conversation
Project performance appraisals
Conflict management
Interpersonal skills

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22
Q

What are the four outputs of management project team

A

Change requests
Project management plan updates
Enterprise environmental factors updates
organizational process assets updates

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23
Q

What are the processes of Project risk management

A

Plan

Monitor/control

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24
Q

What are the five inputs of plan risk management

A 
Project management plan
Project charter
Stakeholder register
Enterprise environmental factors
Organizational process assets
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25
Q

What are the three tools and techniques for plan risk management

A

Analytical techniques
Expert judgment
Meeting

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26
Q

What is the output of plan risk management

A

Risk management plan

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27
Q

What are the 13 inputs for identify risk

A 
Risk management plan
Cost management plan
Schedule management plan
Quality management plan
HR management plan
Scope baseline
Activity cost estimate
Activity duration estimates
Stakeholder register
Project documents
Enterprise environmental factors
Organizational process assets
28
Q

What are the seven tools and techniques of identify risk

A 
Documentation reviews
Information gathering 
Check list analysis
Assumption analysis
Diagramming techniques
Swot analysis
Expert judgment
29
Q

What is the Delphi technique

A

Project risk experts participate in this technique anonymously.
Questionnaire to solicit ideas
Helps reduce bias in keeps any one person from having undue influence on the outcome

30
Q

What is the output of identify risk

A

Risk register

31
Q

What are the five processes under the PLAN process of project risk management

A 
Plan risk management
Identify risk
Perform qualitative risk analysis
Plan risk response
Perform quantitative risk analysis
32
Q

What are the five inputs for the perform qualitative risk analysis

A 
Risk management plan
Scope baseline
Risk register
Enterprise environmental factors
Organizational process assets
33
Q

What are the six tools and techniques for perform qualitative risk analysis

A 
Risk probability and impact assessment
Probability and impact matrix
Risk data quality assessment
Risk categorization
Risk urgency assessment
Expert judgment
34
Q

What is the output of perform qualitative risk analysis

A

Project document updates includes:

risk register and assumption log updates

35
Q

What are the five inputs of perform quantitative risk analysis

A 
Risk management plan
Cost management plan
schedule management plan
Risk register
Enterprise environmental factors
Organizational process assets
36
Q

What are the three tools and techniques of perform quantitative risk analysis

A

Data gathering and representation techniques
Quantitative risk analysis and modeling techniques
Expert judgment

37
Q

What is the output for perform quantitative risk analysis

A

Project document updates

-risk register updates

38
Q

What are the two inputs for plan risk responses

A

Risk management plan

risk register

39
Q

What are the five tools and techniques for plan risk responses

A

Risk analysis tools - decision tree analysis
Strategies for negative risks or threats
Strategies for positive risk for opportunities
Contingent response strategies
expert judgment

40
Q

What are the strategies for negative risks or threats

A

Avoid
Transfer
Mitigate
Accept

41
Q

What are the strategies for positive risk or opportunities

A

Exploit
Enhance
Share
Accept

42
Q

What are the two outputs for plan risk responses

A

Project management updates

Project document updates

43
Q

What are the four inputs for control risks

A

Project management plan
Risk register
work performance data
Work performance reports

44
Q

What are the six tools and techniques for control risks

A 
Risk assessment
Risk audits
Variants and trend analysis
Technical performance measurement
Reserve analysis
Meetings
45
Q

What are the five outputs for control risk

A 
Work performance information
Change requests
Project management plan updates
Project document updates
Organizational process assets updates
46
Q

What is various and trend analysis

A
  1. Analysis of compares the plan results to actual results

2. Outcomes may forecast potential deviation of the project at completion from cost and schedule targets

47
Q

What is technical performance measurements

A

Compares technical accomplishments during project execution to schedule of technical achievement

Requires definition of objective, quantifiable measures of technical performance which can be used to compare actuals against targets

48
Q

What is reserve analysis

A

Reserve analysis is a positive or negative impact on budget or schedule contingency reserves

It also compares the amount of contingency reserves remaining to amount of risk remaining

49
Q

What are the six inputs for plan quality management

A 
Project management plan
Stakeholder register
Risk Register
Requirements documentation
Enterprise environmental factors
Organizational process assets
50
Q

What are the seven tools and techniques for plan quality management

A 
Cost benefit analysis
Cost of quality
Seven basic quality tools
Benchmarking
Design of experiments
Statistical sampling
Additional planning tools
51
Q

What is cost of quality

A

Cost of conformance - to avoid failure

Cost of nonconformance -which is money spent because of failure

52
Q

What is benchmarking

A

Benchmarking is comparing actual or plan project practices to those comparable projects used to identify best practices used to generate ideas for improvement and provide basis of measuring performance

53
Q

What is design of experiments

A

Design of experiments identifies which factors may influence specific variables of a product or process under development.

This is done during plan quality management process to determine the number and type of test in their impact on the cost of quality

Optimizes product or processes.

Used to reduce the sensitivity of product performance

54
Q

What is statistical sampling

A

Statistical sampling cheeses part of a population. Sample frequency and sizes should be determined during plan quality management

55
Q

What are the ‘additional planning tools’ used for tools and techniques for plan quality management

A

Brainstorming

Force Field analysis – diagrams of the forces for and against change

Nominal group technique which allows ideas to be brainstormed and the small group and reviewed in a large

Quality management and quality tools which are used to link in sequence the activities identified

Meetings

56
Q

What are the ‘seven basic quality tools’ for tools and techniques under plan quality management

A

Cause and effect diagrams which is fishbone or ishawaka diagrams

Flowcharts

Check sheets

Pareto diagrams which are vertical charts

HistoGrams which measures central tendencies

Control charts

Scatter diagrams

57
Q

What are the five outputs for plan quality management

A

Quality management

Process improvement plan

Quality metrics

Quality checklists

Project document updates such as stakeholder register, responsibility assignment matrix, WBS and WBS dictionary

58
Q

What is quality metrics

A

Quality metrics describes a project or product attributes and how the Control quality process will measure.

Is used in the perform quality assurance and control quality process

Will measure on time performance, cost control, defect frequency, failure rate, availability, reliability, test coverage

59
Q

What are quality check list

A

Quality checklists are used to verify that affect the required steps up and perform - this can be simple or complex.

Should incorporate the exceptions criteria included in scope baseline

60
Q

What is perform quality assurance

A

It is the process of auditing the quality requirements and results from quality-control measurements to ensure that appropriate quality standards and operational definitions are used.

61
Q

What are the three tools and techniques for perform quality assurance

A

Quality management and control tools
Quality audits
Process analysis - follows steps outlined. Includes root cause analysis

62
Q

What are the five inputs of perform quality assurance

A

Quality management plan

Process improvement plan

Quality metrics

Quality-control measurements

Project documents

63
Q

What are quality management and control tools

A

Affinity diagrams which are similar to mine mapping techniques.

Process decision program charts

Interrelationship digraphs - adaptation of relationship diagram. They provide a process for creative problem-solving and moderately complex scenarios that possess intertwined logical relationships for up to 50 relevant items. This baby develops from data generated and other tools such as the affinity diagram, tree diagram, Fishbone diagram

Prioritization matrices - used to identify the key issues in suitability alternatives to be prioritized as a set of decisions for implementation

Activity network diagram such as arrow diagrams

Matrix diagrams

64
Q

What are the three outputs for perform quality assurance

A

Change requests

Project management plan updates to the quality management plan, scope management plan, schedule management plan, cost management plan.

Project document updates to the quality audit reports, training plans, process documentation.

65
Q

What are the eight inputs to control quality

A

Project management plan

Quality metrics

Quality checklist

Work performance data

Approved change request

Deliverables

Project documents such as agreements, quality audit reports, training plans, and process documentation

Organizational process assets such as organizations quality standards and policies, standard work guidelines, issue and defect reporting procedures and communication policies.

66
Q

What are the tools and techniques for ‘control quality’

A

Seven basic quality tools
Statistical sampling
inspection
Approved change request review

67
Q

What are the eight outputs for control quality

A

Quality-control measurements
Validated changes
Verified deliverables

Work performance information about project requirements fulfillment such as causes for rejection, rework required and need for process adjustment

Change requests

Project management plans updates to quality management plan and process improvement plan

Organizational process assets updates to the completed checklists and lessons learned

PMP (9 decks)

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