KNOWLEDGE AREAS Flashcards
WHAT ARE THE 10 KNOWLEDGE AREAS
- PROJECT INTEGRATION MANAGEMENT
- PROJECT SCOPE MANAGEMENT
- PROJECT TIME MANAGEMENT
- PROJECT COST MANAGEMENT
- PROJECT QUALITY MANAGEMENT
- PROJECT HUMAN RESOURCE MANAGEMENT
- PROJECT COMMUNICATION MANAGEMENT
- PROJECT RISK MANAGEMENT
9, PROJECT PROCUREMENT MANAGEMENT - PROJECT STAKEHOLDER MANAGEMENT
WHAT ARE THE 5 PROCESS GROUPS
- INITIATING PROCESS GROUP
- PLAN PROCESS GROUP
- EXECUTING PROCESS GROUP
- MONITOR AND CONTROL PROCESS GROUP
- CLOSING PROCESS GROUP
PROJECT INTEGRATION PROCESS GROUPS
- INITIATING PROCESS GROUP
- PLANNING PROCESS GROUP
- EXECUTING PROCESS GROUP
- MONITORING/CONTROLLING PROCESS GROUP
- CLOSING
PROJECT MANAGEMENT SCOPE PROCESS GROUPS
- PLANNING
2. MONITORING/CONTROLLING
PROJECT TIME MANAGEMENT PROCESS GROUPS
- PLANNING
2. MONITORING/CONTROLLING
PROJECT COST MANAGEMENT PROCESS GROUP
- PLANNING
2. Monitor/CONTROLLING
PROJECT QUALITY MANAGEMENT PROCESS GROUP
- PLANNING
- Execute
- MONITOR/CONTROL
STAKEHOLDER ENGAGEMENT
LEADING
SUPPORTIVE
UNAWARE
RESISTANT AND NEUTRAL
What are the processes of HUMAN RESOURCE MANAGEMENT
Plan
Execute
What are the inputs of PLAN HUMAN RESOURCE MANAGEMENT
Project management plan
Activity resource requirements
Enterprise environmental factors
Organizational process assets
Tools and techniques of plan human resource management
- organization charts and position descriptions
- networking
- organizational theory
- expert judgment
- meetings
Outputs for plan human resource management
Human resource management plan
What are the two processes for plan human resource management for execute process
Acquire project team
Develop project team
Input for acquire project team
Human resource management plan
Enterprise environmental factors
Organizational process assets
What are the tools and techniques of acquire project team
Pre-assignment Negotiation Acquisition Virtual teams Multi-criteria decision analysis
What are the outputs of acquire project team
Project staff assignments
Resource calendars
Project management update
What are the three inputs for develop project team
Human resource management plan
Project staff assignments
Resource calendars
What are the tools and techniques of develop project team
Interpersonal skills Training Teambuilding activities Ground rules Colocation (tight matrix) Recognition and rewards Personnel assessment tools
What are the two outputs for develop Team
Team performance assessments
Enterprise environmental factors updates
What are the inputs for manage project team
Human resource management plan Project staff assignments Team performance assessments Issue log Work performance reports Organizational process assets
What are the tools and techniques of manage project team
Observation/conversation
Project performance appraisals
Conflict management
Interpersonal skills
What are the four outputs of management project team
Change requests
Project management plan updates
Enterprise environmental factors updates
organizational process assets updates
What are the processes of Project risk management
Plan
Monitor/control
What are the five inputs of plan risk management
Project management plan Project charter Stakeholder register Enterprise environmental factors Organizational process assets
What are the three tools and techniques for plan risk management
Analytical techniques
Expert judgment
Meeting
What is the output of plan risk management
Risk management plan
What are the 13 inputs for identify risk
Risk management plan Cost management plan Schedule management plan Quality management plan HR management plan Scope baseline Activity cost estimate Activity duration estimates Stakeholder register Project documents Enterprise environmental factors Organizational process assets
What are the seven tools and techniques of identify risk
Documentation reviews Information gathering Check list analysis Assumption analysis Diagramming techniques Swot analysis Expert judgment
What is the Delphi technique
Project risk experts participate in this technique anonymously.
Questionnaire to solicit ideas
Helps reduce bias in keeps any one person from having undue influence on the outcome
What is the output of identify risk
Risk register
What are the five processes under the PLAN process of project risk management
Plan risk management Identify risk Perform qualitative risk analysis Plan risk response Perform quantitative risk analysis
What are the five inputs for the perform qualitative risk analysis
Risk management plan Scope baseline Risk register Enterprise environmental factors Organizational process assets
What are the six tools and techniques for perform qualitative risk analysis
Risk probability and impact assessment Probability and impact matrix Risk data quality assessment Risk categorization Risk urgency assessment Expert judgment
What is the output of perform qualitative risk analysis
Project document updates includes:
risk register and assumption log updates
What are the five inputs of perform quantitative risk analysis
Risk management plan Cost management plan schedule management plan Risk register Enterprise environmental factors Organizational process assets
What are the three tools and techniques of perform quantitative risk analysis
Data gathering and representation techniques
Quantitative risk analysis and modeling techniques
Expert judgment
What is the output for perform quantitative risk analysis
Project document updates
-risk register updates
What are the two inputs for plan risk responses
Risk management plan
risk register
What are the five tools and techniques for plan risk responses
Risk analysis tools - decision tree analysis
Strategies for negative risks or threats
Strategies for positive risk for opportunities
Contingent response strategies
expert judgment
What are the strategies for negative risks or threats
Avoid
Transfer
Mitigate
Accept
What are the strategies for positive risk or opportunities
Exploit
Enhance
Share
Accept
What are the two outputs for plan risk responses
Project management updates
Project document updates
What are the four inputs for control risks
Project management plan
Risk register
work performance data
Work performance reports
What are the six tools and techniques for control risks
Risk assessment Risk audits Variants and trend analysis Technical performance measurement Reserve analysis Meetings
What are the five outputs for control risk
Work performance information Change requests Project management plan updates Project document updates Organizational process assets updates
What is various and trend analysis
- Analysis of compares the plan results to actual results
2. Outcomes may forecast potential deviation of the project at completion from cost and schedule targets
What is technical performance measurements
Compares technical accomplishments during project execution to schedule of technical achievement
Requires definition of objective, quantifiable measures of technical performance which can be used to compare actuals against targets
What is reserve analysis
Reserve analysis is a positive or negative impact on budget or schedule contingency reserves
It also compares the amount of contingency reserves remaining to amount of risk remaining
What are the six inputs for plan quality management
Project management plan Stakeholder register Risk Register Requirements documentation Enterprise environmental factors Organizational process assets
What are the seven tools and techniques for plan quality management
Cost benefit analysis Cost of quality Seven basic quality tools Benchmarking Design of experiments Statistical sampling Additional planning tools
What is cost of quality
Cost of conformance - to avoid failure
Cost of nonconformance -which is money spent because of failure
What is benchmarking
Benchmarking is comparing actual or plan project practices to those comparable projects used to identify best practices used to generate ideas for improvement and provide basis of measuring performance
What is design of experiments
Design of experiments identifies which factors may influence specific variables of a product or process under development.
This is done during plan quality management process to determine the number and type of test in their impact on the cost of quality
Optimizes product or processes.
Used to reduce the sensitivity of product performance
What is statistical sampling
Statistical sampling cheeses part of a population. Sample frequency and sizes should be determined during plan quality management
What are the ‘additional planning tools’ used for tools and techniques for plan quality management
Brainstorming
Force Field analysis – diagrams of the forces for and against change
Nominal group technique which allows ideas to be brainstormed and the small group and reviewed in a large
Quality management and quality tools which are used to link in sequence the activities identified
Meetings
What are the ‘seven basic quality tools’ for tools and techniques under plan quality management
Cause and effect diagrams which is fishbone or ishawaka diagrams
Flowcharts
Check sheets
Pareto diagrams which are vertical charts
HistoGrams which measures central tendencies
Control charts
Scatter diagrams
What are the five outputs for plan quality management
Quality management
Process improvement plan
Quality metrics
Quality checklists
Project document updates such as stakeholder register, responsibility assignment matrix, WBS and WBS dictionary
What is quality metrics
Quality metrics describes a project or product attributes and how the Control quality process will measure.
Is used in the perform quality assurance and control quality process
Will measure on time performance, cost control, defect frequency, failure rate, availability, reliability, test coverage
What are quality check list
Quality checklists are used to verify that affect the required steps up and perform - this can be simple or complex.
Should incorporate the exceptions criteria included in scope baseline
What is perform quality assurance
It is the process of auditing the quality requirements and results from quality-control measurements to ensure that appropriate quality standards and operational definitions are used.
What are the three tools and techniques for perform quality assurance
Quality management and control tools
Quality audits
Process analysis - follows steps outlined. Includes root cause analysis
What are the five inputs of perform quality assurance
Quality management plan
Process improvement plan
Quality metrics
Quality-control measurements
Project documents
What are quality management and control tools
Affinity diagrams which are similar to mine mapping techniques.
Process decision program charts
Interrelationship digraphs - adaptation of relationship diagram. They provide a process for creative problem-solving and moderately complex scenarios that possess intertwined logical relationships for up to 50 relevant items. This baby develops from data generated and other tools such as the affinity diagram, tree diagram, Fishbone diagram
Prioritization matrices - used to identify the key issues in suitability alternatives to be prioritized as a set of decisions for implementation
Activity network diagram such as arrow diagrams
Matrix diagrams
What are the three outputs for perform quality assurance
Change requests
Project management plan updates to the quality management plan, scope management plan, schedule management plan, cost management plan.
Project document updates to the quality audit reports, training plans, process documentation.
What are the eight inputs to control quality
Project management plan
Quality metrics
Quality checklist
Work performance data
Approved change request
Deliverables
Project documents such as agreements, quality audit reports, training plans, and process documentation
Organizational process assets such as organizations quality standards and policies, standard work guidelines, issue and defect reporting procedures and communication policies.
What are the tools and techniques for ‘control quality’
Seven basic quality tools
Statistical sampling
inspection
Approved change request review
What are the eight outputs for control quality
Quality-control measurements
Validated changes
Verified deliverables
Work performance information about project requirements fulfillment such as causes for rejection, rework required and need for process adjustment
Change requests
Project management plans updates to quality management plan and process improvement plan
Organizational process assets updates to the completed checklists and lessons learned
