Key Content Area 1

Question 1

What is the provision of holistic care?

Answer 1

Providing care to patients based on mutual understanding of their physical, psychological, emotional and spiritual needs.

Question 2

Why is the MDT approach beneficial?

Answer 2

Improves outcomes due to more efficient use of resources and enhances both client and job satisfaction.

Question 3

How would you begin to engage with a consumer?

Answer 3

• Break the ice with a non threatening question
• Make sure the environment is appropriate (private, comfortable)
• Respect their need for space or to talk
• Listen, show empathy and validate their experience
• Use observation skills
• Interview alone or in pairs

Question 4

What professional qualities and skills can the nurse and midwife can employ that will assist with communication, engagement and the therapeutic relationship?

Answer 4

Communication skills
Be confident 
Be positive
Communicate at a level the client can understand 
Explain whats going on 
Show empathy and understanding
Do not be judgemental or biased

Question 5

Why is a therapeutic relationship important?

Answer 5

It enhances treatment outcomes and facilitates shared understanding of the situation. It also helps identify strengths and barriers to treatment

Question 6

What would you want to discuss with your patient if they are commencing a new psychotropic medication and why?

Answer 6

Ask them how they feel about medications
Ask them how they feel about their illness
Involve their family or carers
Provide education on the medication and why it’s required
If it’s a change to their existing meds, explain why
Discuss potential side effects and interactions
Education on administration
Allow them to ask questions