Job Attitudes and Emotions

Question 0

collectivism

Answer 0

a culture value referring to the focus a person has on others as opposed to the self. It is the opposite of individualism.

Question 1

Affective committment

Answer 1

a type of organizational commitment in which the person has an emotional attachment to his or her organization

Question 2

emotional dissonance

Answer 2

a state a person experiences when having to pretend he or she is experiencing one emotion while actually experiencing an incompatible emotion, such as acting happy when sad.

Question 3

emotional labor

Answer 3

a requirement of a job to exhibit a particular emotion, most frequently enthusiasm and happiness. Common with customer service, sales, and also called emotion work.

Question 4

Growth Need Strength

Answer 4

a personality variable from job characteristics theory that concerns the level of a person’s need for things that can b gotten from complex work, such as recognition and sense of accomplishment.

Question 5

life satisfaction

Answer 5

a person’s attitudes about his or her overall life

Question 6

locus of control

Answer 6

a personality variable that refers to people’s to attribute rewards to themselves (internals) or to other people or things (externals).

Question 7

individualism

Answer 7

a culture value referring to the focus a person a person has on the self as opposed to others.

Question 8

masculinity

Answer 8

a culture value reflecting an emphasis on achievement as opposed to the well-being of others

Question 9

facets

Answer 9

a dimension of job satisfaction, such as pay or supervision

Question 10

continuance commitment

Answer 10

a type of organizational commitment based on the investments an individual has in her or his organization, such as pensions and seniority.

Question 11

job satisfaction

Answer 11

a person’s attitudes and feelings about his or her job facets of the job

Question 12

Job Descriptive Index (JDI)

Answer 12

a five-facet measure of job satisfaction

Question 13

Job in General Scale (JIG)

Answer 13

a measure of overall job satisfaction

Question 14

moderator variable

Answer 14

a variable that affects the relation between two other variables

Question 15

Minnesota Satisfaction Questionnaire (MSQ)

Answer 15

A 20 facet job satisfaction scale

Question 16

power distance

Answer 16

a culture value reflecting tolerance for large power and status differences among levels in an organization

Question 17

organizational commitment

Answer 17

the attachment that a person has for his or her job.

Question 18

occupational commitment

Answer 18

attachment to one’s occupation or profession. Regardless of employer or organization

Question 19

normative commitment

Answer 19

a type of organizational commitment in which a person feels he or she has to stay at an organization out of a sense of obligation or values

Question 20

negative affectivity

Answer 20

a personality variable that refers to a tendency to experience negative emotions across many different situations

Question 21

scope

Answer 21

the complexity and challenge of a job

Question 22

uncertainty avoidance

Answer 22

a culture value reflecting tolerance for ambiguity and uncertainty, which is reflected in the tendency to be rule oriented