ITEC 101 (ENUMERATIONS)

Question 1

This includes understanding the relationship between:

Answer 1

Facial Expressions
Body Language
Gestures
The tone of voice

Question 2

CONSCIOUS EMOTIONS /
REFLECTIVE / REFLECTION

Answer 2

Joy
Sadness
Anger
Fear
Love

Question 3

AUTOMATIC EMOTIONS / AFFECT

Answer 3

Startle Response
Fear Reactions
Happiness Response
Disgust Response
Anger Response

Question 4

GOOD AND POOR DESIGN

Answer 4

• Easy to Learn
• Effective to use
• Enjoyable Experience

Question 5

Design a product with the users in mind.

Answer 5

• Who is going to use them?
• How will they use it?
• When will they use it?
• What activities will they do when
  interacting the product

Question 6

USABILITY GOALS

Answer 6

• Effectiveness
• Efficiency
• Safety
• Utility
• Easy to Learn
• Easy to Remember

Question 7

DESIRABLE ASPECTS

Answer 7

• Satisfying
• Helpful
• Fun / Enjoyable
• Motivating
• Engaging
• Pleasurable
• Rewarding

Question 8

UNDESIRABLE ASPECTS

Answer 8

• Boring
• Unpleasant
• Frustrating
• Making one feel stupid
• Annoying
• Gimmicky

Question 9

ANALOGIES ARE USED IN
3 MAIN WAYS

Answer 9

• As a way of conceptualizing what we
  are doing.
• As a conceptual model instantiated
  at the interface.
• As a way of visualizing an operation.

Question 10

PARADIGMS INCLUDES

Answer 10

• The questions to be asked and how they should be
  asked.
• The phenomena to be observed.
• The way in which finding from studies are to be
  analyzed and interpreted.

Question 11

VISIONS INCLUDES

Answer 11

• Improved services
• Up-to-date information
• Energy saving utilities

Question 12

The three core principles OF MANIPULATING

Answer 12

1. Continuous representation of the object and actions of interest.
2. Rapid reversible incremental actions with immediate feedback about the object of
   interest.
3. Physical actions and button pressing instead of issuing commands with complex
   syntax