IT

Question 1

Name 4 total IT personnel within the department

Answer 1

Dave Ashworth
Mai-Thy Nguyen
Daniel Henderson
Lance Marshall

Question 2

The systems engineers typically write code for M3. True or False.

Answer 2

FALSE

Question 3

Which of the following are benefits of in-house software like M3?

A. Customizable to meet Apex’s specific needs
B. Continual Improvement
C. The ability to voice requests for change through meetings like IDG
D. All of the above

Answer 3

D. All of the above

Question 4

Software Engineers

A. Write code
B. Deal with problems related to your phone
C. Develop programs
D. A & B
E. A & C

Answer 4

E. A & C

Question 5

Which email address do you use for IT issues between 7AM & 5PM?

A. ITSupport@apexcapitalcorp.com
B. ITAfterHours@apexcapitalcorp.com
C. IT@apexcapitalcorp.com

Answer 5

A. ITSupport@apexcapitalcorp.com

Question 6

Which email address do you use for IT issues after 5PM?

A. ITSupport@apexcapitalcorp.com
B. ITAfterHours@apexcapitalcorp.com
C. IT@apexcapitalcorp.com

Answer 6

B. ITAfterHours@apexcapitalcorp.com

Question 7

What is phishing?

Answer 7

Someone pretending they’re someone they’re not to get you to tell them something you shouldn’t

Question 8

Describe two ways you could detect a phishing email (technical or non-technical).

Answer 8

Spoofed email display name and/or email address

A sense of urgency or threats

Question 9

If you are unsure about an email who can you contact for help?

Answer 9

ITSupport@apexcapitalcorp.com

Question 10

Where is the disaster recovery off-site located?

Answer 10

Dallas, in the old Federal Reserve building