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Apex 101 > IT > Flashcards

IT Flashcards

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1
Q

Name 4 total IT personnel within the department

A

Dave Ashworth
Mai-Thy Nguyen
Daniel Henderson
Lance Marshall

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2
Q

The systems engineers typically write code for M3. True or False.

A

FALSE

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3
Q

Which of the following are benefits of in-house software like M3?

A. Customizable to meet Apex’s specific needs
B. Continual Improvement
C. The ability to voice requests for change through meetings like IDG
D. All of the above

A

D. All of the above

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4
Q

Software Engineers

A. Write code
B. Deal with problems related to your phone
C. Develop programs
D. A & B
E. A & C
A

E. A & C

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5
Q

Which email address do you use for IT issues between 7AM & 5PM?

A. ITSupport@apexcapitalcorp.com
B. ITAfterHours@apexcapitalcorp.com
C. IT@apexcapitalcorp.com

A

A. ITSupport@apexcapitalcorp.com

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6
Q

Which email address do you use for IT issues after 5PM?

A. ITSupport@apexcapitalcorp.com
B. ITAfterHours@apexcapitalcorp.com
C. IT@apexcapitalcorp.com

A

B. ITAfterHours@apexcapitalcorp.com

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7
Q

What is phishing?

A

Someone pretending they’re someone they’re not to get you to tell them something you shouldn’t

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8
Q

Describe two ways you could detect a phishing email (technical or non-technical).

A

Spoofed email display name and/or email address

A sense of urgency or threats

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9
Q

If you are unsure about an email who can you contact for help?

A

ITSupport@apexcapitalcorp.com

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10
Q

Where is the disaster recovery off-site located?

A

Dallas, in the old Federal Reserve building

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Apex 101 (17 decks)

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