Auditing & Support

Question 1

The position of receptionist falls in which Client Accounting Group?

A. Auditing
B. Client Receivables
C. Support

Answer 1

C. Support

Question 2

The ______ is the screen where Auditors can adjust their auditing parameters and get a schedule “fed” to them.

Answer 2

Dashboard

Question 3

What are the two Strategic Objectives that support where Client Accounting falls within Apex’s overall Mission?

Answer 3

A. Quality Service

B. Protecting Interests

Question 4

Where does a paper schedule go after it is scanned?

A. Apex’s P.O. Box
B. Logging Queue
C. The Great Unknown

Answer 4

B. Logging Queue

Question 5

What schedule type is submitted like an online but still requires an auditor to place the barcode?

Answer 5

Bulk Upload

Question 6

What are the three areas within Client Accounting?

A. Customer Service, Support, Outreach
B. Client Receivables, Audit, Support
C. Audit, Risk Management, Client Receivables

Answer 6

B. Client Receivables, Audit, Support

Question 7

The position of Lead falls in which Client Accounting group?

A. Auditing
B. Client Receivables
C. Support
D. All of the above

Answer 7

D. All of the above

Question 8

In 2017, Audit went 100% electronic by way of which new process?

A. Dashboard
B. OCR
C. Scan First

Answer 8

C. Scan First

Question 9

What does OCR stand for?

A. Orbital Conscious Reality
B. Observation Character Reaction
C. Ocular Character Recognition

Answer 9

C. Ocular Character Recognition