Credit

Question 1

How many ways can a client check credit?

Answer 1

5

Question 2

Name the ways a client can check credit.

Answer 2

Phone, Email, Fax, Online via Amp, Apex Mobile App

Question 3

The Account Executives can override a credit line which has been set by a member of the Credit Department. True or False.

Answer 3

TRUE

Question 4

Name 3 reasons a company can be placed on “No Credit Line”

Answer 4

Filed Bankruptcy
Out of Business
Poor Credit History

Question 5

Name 2 credit sources that are used in the Credit Department

Answer 5

Dun & Bradstreet

Ansonia Credit Data

Question 6

The Credit Department is divided into 2 areas. Name them.

Answer 6

1. Services

2. Analysts

Question 7

How often do we review a debtor’s credit (standard review period)?

Answer 7

Every 12 months

Question 8

What is our average response time to the clients when they are checking credit?

Answer 8

Within 5 minutes.

Question 9

Which departments/groups can submit a credit assessment?

Answer 9

Account Executives
Account Services
Credit Analysts

Question 10

What is a Debtor?

Answer 10

The customer our client is billing. Debtors can be a broker, shipper, carrier, freight forwarder or other

Question 11

Name 3 Debtor statuses

Answer 11

AP Hold
Active
Inactive