ISO90001:2015 Flashcards
1
Q
purpose of the ISO90001:2015 quality management system
A
ISO 9001:2015 helps organizations consistently meet customer needs and improve satisfaction by setting up effective quality management processes.
2
Q
Basic principles upon which ISO9001:2015 is based
A
The key principles of ISO 9001:2015 are:
- Focus on customers’ needs and satisfaction
- Strong leadership.
- Engage employees.
- Use a process approach.
- Continuously improving Performance and Processes
- Make decisions based on evidence.
- Manage relationships well with stakeholders.
