Introduction To Management Flashcards
Is the attainment of organisational goals in an effective and efficient manner
Management
Means IDENTIFYING GOALS FOR THE FUTURE ORGANIZATIONAL PERFORMANCE and deciding on the tasks
Planning
Involves ASSIGNING TASKS, GROUPING TASKS INTO DEPARTMENTA, delegating authority and ALLOCATING RESOURCES ACROSS THE ORGANISATION
Organizing
Involves the social and informal sources of influence that YOU USE TO INSPIRE ACTION TAKEN BY OTHERS
Leading
Means MONITORING EMPLOYEES ACTIVITIES, determining whether the organisation is on target roward its goals
Controlling
What are the major theories of management
- Classical approach
- Modern approach
- Behavioural approach
Founder of SCIENTIFIC THEORY
Frederick Taylor
The theory assumed that PRODUCTIVITY COULD INCREASE BY MAKING JOBS SIMPLER AND OPTIMIZING THEM.
Scientific theory
Founder of BUREAUCRATIC THEORY
Max Weber
Stresses that ORGANISATION ARE FORMAL, RATIONAL SYSTEMS with WELL DEFINED rules and procedures, defined by specialization…
BUREAUCRATIC THEORY
Founder of ADMINISTRATIVE SCIENCE
Henri Fayol
This theory focuses on HOW MANAGEMENT AND WORKERS ARE ORGANISED within a business to allow for the completion of tasks.
ADMINISTRATIVE SCIENCE
Founder of THEORY Z
William Ouchi
Assumes that EMPLOYEES HAVE QN INTEREST IN A GOOD WORKING RELATIONSHIP WITH MANAGEMENT and in return MANAGEMENT HAS HIGH CONFIDENCE IN EMPLOYEES.
THEORY Z
The continual PROCESS OF DETECTING AND ELIMINATING MANUFACTURING ERRORS, streamlining supply chains, improving the customers experience, and ensuring employees are fully trained
TOTAL QUALITY MANAGEMENT
A process where the goals of the organisation are defined and conveyed by the management to the MEMBERS OF THE ORGANISATION WITH THE INTENTION TO ACHIEVE EACH OBJECTIVE
MANAGEMENT BY OBJECTIVES
Theory suggests that NO SINGLE LEADERSHIP IS BEST, instead it DEPENDS ON WHICH TYPE OF LEADERSHIP AND STRATEGIES are best suited to the tasks
SITUATIONAL LEADERSHIP
Founder of THE HAWTHORNE EFFECT/STUDIES
Henry Landsberger
Is used to describe a change in the behaviour of an INDIVIDUAL THAT RESULTS FROM THEIR AWARENESS OF BEING OBSERVED
THE HAWTHRONE EFFECT/STUDIES
Founder of MAYO’S THEORY OF MANAGEMENT
Elton Mayo
Promotes the hypothesis that WORKERS ARE MOTIVATED BY SOCIAL AND RELATIONAL FORCES MORE THAN FINANCIAL or environmental conditions
MAYO’S THEORY OF MANAGEMENT
Founder of ABRAHAM MASLOW’S THEORY OF NEEDS
Abraham Maslow
Founder of THEORY X AND Y
Douglas McGregor
Ascribes to the more NEGATIVE CONCEPT that people need direction and control and are incapable of taking responsibility.
THEORY X
Presumes PEOPLE WANT THEIR WORK TO BE FULFILLING, that they seek self- respect and self-development
THEORY Y
