Introduction To Management Flashcards
Is the attainment of organisational goals in an effective and efficient manner
Management
Means IDENTIFYING GOALS FOR THE FUTURE ORGANIZATIONAL PERFORMANCE and deciding on the tasks
Planning
Involves ASSIGNING TASKS, GROUPING TASKS INTO DEPARTMENTA, delegating authority and ALLOCATING RESOURCES ACROSS THE ORGANISATION
Organizing
Involves the social and informal sources of influence that YOU USE TO INSPIRE ACTION TAKEN BY OTHERS
Leading
Means MONITORING EMPLOYEES ACTIVITIES, determining whether the organisation is on target roward its goals
Controlling
What are the major theories of management
- Classical approach
- Modern approach
- Behavioural approach
Founder of SCIENTIFIC THEORY
Frederick Taylor
The theory assumed that PRODUCTIVITY COULD INCREASE BY MAKING JOBS SIMPLER AND OPTIMIZING THEM.
Scientific theory
Founder of BUREAUCRATIC THEORY
Max Weber
Stresses that ORGANISATION ARE FORMAL, RATIONAL SYSTEMS with WELL DEFINED rules and procedures, defined by specialization…
BUREAUCRATIC THEORY
Founder of ADMINISTRATIVE SCIENCE
Henri Fayol
This theory focuses on HOW MANAGEMENT AND WORKERS ARE ORGANISED within a business to allow for the completion of tasks.
ADMINISTRATIVE SCIENCE
Founder of THEORY Z
William Ouchi
Assumes that EMPLOYEES HAVE QN INTEREST IN A GOOD WORKING RELATIONSHIP WITH MANAGEMENT and in return MANAGEMENT HAS HIGH CONFIDENCE IN EMPLOYEES.
THEORY Z
The continual PROCESS OF DETECTING AND ELIMINATING MANUFACTURING ERRORS, streamlining supply chains, improving the customers experience, and ensuring employees are fully trained
TOTAL QUALITY MANAGEMENT
