DOCUMENTS AND RECORDS Flashcards
-Provide written information about policies, processses and procedures
Documents
Law of the laboratory
Policy
Steps involved in carrying out quality policies
Processes
Details the exact manner that must be accomplished
Procedures
Are the COLLECTED INFORMATION produced by the laboratory in the process of performing and reporting a laboratory test.
Records
Document tgat DESCRIBES the QUALITY MANAGEMENT SYSTEM of an organisation
Quality Manual
State the laboratory and institutional policy for the guidance of thise working in the laboratory
-should reflect the philosophy and overall goals of the organisation
- should be dated and approved by the laboratory director
Policy manual
The documents that contain written step by step instructions that laboratory staff should meticulously follow when performing a procedure
Standard operating system
Shortened versions of SOPs that can be posted at the bench for easy reference on performing a procedure
Work instructions
Good reference materials are needed in order to find scientific and clinical information about diseases, laboratory methods and procedures
Reference materials
It is consisting of series of activities intended to carry out the personnel policies of the laboratory for the purpose of realizing objectives of the organisation
Personnel program
It is the statement off intention that commits the laboratory manager to a general course in order to accomplish a specific purpose
Personnel policy
The SETTING OF LONG TERM GOALS AND OBJECTIVES for the number and types of personnel needed to meet the labor requirements of the laboratory
The staffing process
A core function of human resource management and it is related to the specification of contents, methods, and relationships of jobs in order to satisfy technological and organizational requirements as well as the social and personal requirements of the job
Job design
Matching the people in the lab with the current workload requirements.
Job scheduling
