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Laboratory Management > Introduction to Laboratory Quality Management System > Flashcards

Introduction to Laboratory Quality Management System Flashcards

1
Q

This is a coordination of activities to direct and control an organization with regards to quality.

A

Quality Management System

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2
Q

This constitutes to all aspects of laboratory operation needed to be addressed to ensure quality.

A

Quality Management System

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3
Q

These are essential aspects of health care a laboratory result should have.

A

Accurate, Reliable, and Timely

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4
Q

These are the costs of errors found in laboratories.

A
  1. Time
  2. Personal Effort
  3. Patient Outcomes
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5
Q

This is how we can achieve excellent performance in the laboratory.

A

Twelve Quality System Essentials

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6
Q

These are the phases regarding the complexity of a laboratory system.

A
  1. Pre-examination
  2. Examination
  3. Post-examination
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7
Q

These are the steps in the path of workflow.

A
  1. The Patient
  2. Test Selection
  3. Sample Collection
  4. Sample Transport
  5. Laboratory Analysis
  6. Report Creation
  7. Report Transport
  8. Result Interpretation
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8
Q

Patient or Client Prep Sample Collection

A

Pre-examination

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9
Q

Personnel Competency Test Evaluations

A

Pre-examination

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10
Q

Sample Receipt and Accessioning

A

Pre-examination

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11
Q

Sample Transport

A

Pre-examination

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12
Q

Quality Control Testing

A

Examination

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13
Q

Record Keeping

A

Post-examination

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14
Q

Reporting

A

Post-examination

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15
Q

The Patient

A

Pre-examination

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16
Q

Test Selection

A

Pre-examination

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17
Q

Sample Collection

A

Pre-examination

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18
Q

Laboratory Analysis

A

Examination

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19
Q

Result Interpretation

A

Post-examination

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20
Q

This is the reason why the path of workflow is essential in health laboratories.

A

The entire process of managing a sample must be considered.

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21
Q

These are the considerations in the entire process of managing a sample.

A
  1. The beginning: sample collection.
  2. The end: reporting and saving files.
  3. All processes in between.
22
Q

These are the aspects that influence laboratory tests.

A
  1. Laboratory Environment
  2. Knowledgeable Staff
  3. Competent Staff
  4. Reagents and Equipment
  5. Quality Control
  6. Communication
  7. Process Management
  8. Occurrence Management
  9. Record Keeping
23
Q

These are sets of coordinated activities that function as building blocks for quality management.

A

Twelve Quality System Essentials

24
Q

These are each of the twelve sets of quality management building blocks.

A
  1. Organization
  2. Personnel
  3. Equipment
  4. Purchasing and Inventory
  5. Process Control
  6. Information Management
  7. Documents and Records
  8. Occurrence Management
  9. Assessment
  10. Process Improvement
  11. Customer Service
  12. Facilities and Safety
25
Q

These are an essential part of the path workflow.

A

Twelve Quality System Essentials.

26
Q

They are described by its quality policy with regards to their given responsibilities and authorities, provision of resources, and communications.

A

Organization

27
Q

The person in charge of creating a quality policy form.

A

CEO

28
Q

This is defined as the most valuable asset (if competent).

A

Personnel

29
Q

These include human resources, job qualifications, orientations, training, competency assessments, professional development, and continuing education.

A

Personnel

30
Q

These are subjected to acquisition, installation, validation, maintenance, calibration, troubleshooting, service, repair, and records.

A

Equipment

31
Q

These include vendor qualifications, supplies, reagents, critical services, contract reviews, and inventory management.

A

Purchasing and Inventory

32
Q

These are quality control, sample management, method validation and verification.

A

Process Control

33
Q

These include the confidentiality, requisitions, logs and records, reports, and computerized LIS’s.

A

Information Management

34
Q

This is the unabbreviated term of LIS.

A

Laboratory Information Systems

35
Q

These are focused on creation, revisions, reviews, control, and distribution of information. They are used to inform how to do things.

A

Documents

36
Q

These are focused on the collection, review, storage, and retention of information. They must be meticulously maintained.

A

Records

37
Q

These include the complaints, mistakes, problems, documentations, root cause analysis, immediate, corrective, and preventive actions.

A

Occurrence Management

38
Q

These include two factors: internal and external aspects of a laboratory.

A

Laboratory Assessment

39
Q

These are the quality indicators, audit programs and review of a laboratory.

A

Internal (Laboratory Assessment)

40
Q

These are the proficiency testing (EQA), inspections, and accreditations of a laboratory.

A

External (Laboratory Assessment)

41
Q

The unabbreviated term for EQA’s.

A

External Quality Assessment

42
Q

This includes the opportunities for improvement (OFIs), stakeholder feedback, problem resolution, risk assessment, preventive and corrective actions.

A

Process Improvement

43
Q

This includes the customer group identification, customer needs, and customer feedback.

A

Customer Service

44
Q

This includes a safe working environment, transport management, security, containment, waste management, laboratory safety, and ergonomics.

A

Facilities and Safety

45
Q

This is the study wherein people’s efficiency and comfort are taken into account with their working environment.

A

Ergonomics

46
Q

This is includes policies and procedures to prevent workers and visitors from harm.

A

Safety

47
Q

This seeks to minimize risks and prevent hazards from leaving the labortory space and causing harm.

A

Containment

48
Q

This is the process of preventing unwanted risks and hazards from entering the laboratory.

A

Security

49
Q

This is what implementing laboratory quality management doesn’t guarantee.

A

It does not guarantee an error-free laboratory.

50
Q

This is the bright side of implementing quality management.

A

Detection of errors and preventing them from occurring or reoccurring.

51
Q

This is what happens to laboratories not implementing quality management systems.

A

It guarantees undetected errors.

Laboratory Management (11 decks)

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