Introduction to Communication 1

Question 1

What is communication?

Answer 1

A process by which people attempt to share meaning via the transmission of symbolic messages, it involves people and understanding communication involves trying to understand how people relate to each other

Question 2

What are the purposes of communication?

Answer 2

To persuade and influence
To ensure understanding
To establish and enhance friendship
To provide therapeutic effect

Question 3

What is the communication process?

Answer 3

Sender - Encoding - Channel - Decoding - Receiver

Question 4

What is the process?

Answer 4

Communication is involved in whatever we do, before communication can occur, a sender must have a purpose (message)

The message is converted to symbolic form (encoding)
and is passed from the sender to a receiver via some medium (channel)

The receiver translates the message (decode)
And the result of the transfer of meaning from one person to another

Question 5

What is the sender?

Answer 5

It is the communication source
A person or group who wish to convey a message tp another
The person or people must have a reason or an idea to communicate
The sender then must choose certain words or symbols to express the idea. This is called encoding

Question 6

What is the message?

Answer 6

What is actually said or written
the gestures or body language used

Question 7

What is the encoding?

Answer 7

The message is converted to symbolic form

Question 8

What is the mode (means)?

Answer 8

The method used to deliver the message
Can be in form of a letter, telephone, email etc

Question 9

What is decoding?

Answer 9

The receiver translates the message in a form that the receiver can understand, to gain the intended information

Question 10

What is the receiver?

Answer 10

Any person who receives that particular message and attaches some meaning to it
This person must either listen, read, hear or observe to understand the message
Then the message has to be decoded to relate the received message to the storehouse (to sort out the meaning of the message)

Question 11

What is the feedback?

Answer 11

Receivers do not absorb all messages like a sponge
If the feedback is what it should be, the sender’s intent was well interpreted
Now the sender becomesthe receiver and this process goes on in a communication