Introduction

Question 1

OPM characteristics

Answer 1

 Attributed its resources by a public budget (per year)
 Subject to specified and guaranteed personnel numbers and functions
 Legal regulations and hierarchical structure

Question 2

NPM characteristics

Answer 2

 Focus on strategic priorities, planned output & delivery partners
 Key objectives are given
 Delivery is monitored by targets and indicators
 Funding is dependent on performance in previous quarters
 The manager has full personnel authority

Question 3

Accountability

Answer 3

involves the means by which public agencies and their workers manage diverse expectations within and outside the organization

Question 4

Governance

Answer 4

 “how an organization works with its partners, stakeholders and networks to influence the outcomes of public policies”

Question 5

 POSDCRB

Answer 5

 Planning – Organizing – Staffing – Directing – Coordinating – Reporting – Budgeting

Question 6

Accountability Model

Answer 6

-

Question 7

Traditional Legitimization Model

Answer 7

-

Question 8

New Legitimization Model

Answer 8

-

Question 9

Ideal Governance Model

Answer 9

-

Question 10

Levels of Management

Answer 10

-

Question 11

Managment Institution

Answer 11

• Those who perform managerial functions

- Executive Staff

Question 12

Managment Function

Answer 12

• Activitiy of managers (tasks) in all areas of the organization, such as HR, Finance, Organization etc.
• Planning - realization - control

Question 13

Management Activities; Behaviour; Roles

Answer 13

• Actual Activities performed by managers to fulfill their responsibilities
• What do managers really do?