Introduction Flashcards
What is the basic plugin for the Application Portfolio Management application?
(com.snc.apm)
What plugins are automatically installed when you install APM?
-Application Portfolio Management - Predictive Intelligence
-Business Planner
-Fiscal Calendar
-Bubble Chart widget for Service Portal
-Tree map
What plugin allows you to view the following items developed using Performance Analytics?
-Analyses of applications in a landscape page
-Application indicator scores in a dashboard
-Application 360
Performance Analytics - Content Pack - Application Portfolio Management (com.snc.pa.apm)
Which role allows users to create applications and access landscapes, dashboards, roadmaps, strategy program workbench, and all associated pages?
a) Enterprise Architect & App Portfolio Owner
b) Application Owner
c) APM Administrator
d) IT Users & Asset Owners
e) Leaders & Stakeholders
a) Enterprise Architect & App Portfolio Owner (sn_apm.apm_analyst)
Which role can update business apps but cannot create or delete?
a) Enterprise Architect & App Portfolio Owner
b) Application Owner
c) APM Administrator
d) IT Users & Asset Owners
e) Leaders & Stakeholders
b) Application Owner (sn_apm.apm_user)
Which role can classify the applications used in the business enterprise, provide privileges to users to do specific tasks, setup indicators to assess application usability, and create bubble charts to help define strategies to maintain applications?
a) Enterprise Architect & App Portfolio Owner
b) Application Owner
c) APM Administrator
d) IT Users & Asset Owners
e) Leaders & Stakeholders
c) APM Administrator (sn_apm.apm_admin)
Which role can update Business Applications (not create) and read basic CIs, but is not able to access APM-exclusive tables to see things like category, scoring profile, or family?
a) Enterprise Architect & App Portfolio Owner
b) Application Owner
c) APM Administrator
d) IT Users & Asset Owners
e) Leaders & Stakeholders
d) IT Users & Asset Owners
Which role is a requester with the additional ability to approve requests, view any record, and view and drill down in reports?
a) Enterprise Architect & App Portfolio Owner
b) Application Owner
c) APM Administrator
d) IT Users & Asset Owners
e) Leaders & Stakeholders
e) Leaders & Stakeholders (sn_apm.apm_read, approver_user)
What are often referred to as instances of a business application?
Application services
At which level in the APM Maturity Model would you implement/configure TPM, Information Portfolio, and/or Application Cost Model?
Level 3 - Advanced Rationalization
At which level in the APM Maturity Model would you implement/configure Application Inventory, Categorization, Data Certification, and/or Application Services?
Level 1 - Applications Under Management
At which level in the APM Maturity Model would you implement/configure the Application Roadmap?
Level 4 - Continuously Optimized Portfolio
At which level in the APM Maturity Model would you implement/configure Application Indicators, Business Capabilities, Demand, and/or Integration with ITSM?
Level 2 - Basic Rationalization
What is used to register new business applications?
Business Application Catalog
When a ‘Retire a Business Application request is approved, what determines whether a demand or project record is created?
sn_apm.retireBusinessApplicationTaskType system property