Basic Rationalization Flashcards
What are the five stages in the Rationalization process?
- Identify
- Measure
- Evaluate
- Decide
- Take Action
What are used to calculate the business application score?
Indicator scores
How is an Indicator Score calculated?
Normalized value * weightage
T/F: For the Normalized Value, the lower the value, the better the business application is performing.
False - The higher the value, the better the business application is performing.
What is the SUM of all the indicator scores for a business application for a fiscal period?
The application score
Where do you navigate to in order to see all of the application scores?
Application Ratings > Application Scores
How do you manually generate scores for a specific indicator for a given fiscal period?
Navigate to the indicator and use the menu bar to select ‘Regenerate indicator score’.
How many levels does the Capability Hierarchy support?
a) 5
b) 6
c) 7
d) 10
b) 6
What represents the lowest level in a capability hierarchy series?
Leaf Node
What is used to build the hierarchy among Business Capabilities?
Parent field
What is used to update the capability record including its hierarchy ID and the leaf node?
‘Update Capability Level and hierarchy ID’ action
T/F: To use a manually entered hierarchy ID, update the system property use_business_capability_custom_hierarchy_id to ‘False’
False - It needs to be true
What relationship type should be used when relating a Business Application to a Business Capability?
provided by::provides
What is a pictorial representation of the capability based planning with capabilities shown in a hierarchy?
Capability Map
What are the three base system capability indicators?
People
Process
Technology
To get the cloud assessment option in the Application Portfolio Management, you must install which application?
Application Portfolio Management Cloud Assessment
What represent the different strategic goals for a business application?
Demand Actions
How are Demand Actions categorized?
Invest
Replace
Retire
What table are Demand Actions stored in?
[apm_idea_action]
T/F: Demands can be associated to MULTIPLE business applications and business capabilities.
True
What dashboard provides a view of business applications and their respective scores grouped by category? This dashboard contains a configurable list view with several filtering capabilities.
Analyze
What dashboard provides a Workload tab that contains a widget for number of new incidents as well as a workload trend?
Application 360
What dashboard provides an Overview tab that contains an overall application score widget and an application indicator score widget?
Application 360
What are the different types of sources used in indicator scores? Select all that apply.
a) Assessments
b) Custom Scripts
c) Query Conditions
d) Performance Analytics
ABCD
What field represents the lowest level in the business capability hierarchy?
a) Lowest Level
b) Leaf Node
c) Hierarchy ID
d) Parent
b) Leaf Node
T/F: You can associate multiple business capabilities to a single demand.
True
Weather World has integrated APM with ITSM. Which of the following is recommended to associate to an incident?
a) Business Application
b) Business Capability
c) Application Service
d) Software
c) Application Service
Which dashboards provide a decision-making approach to APM by identifying which business applications require focus and attention? Select all that apply.
a) Application 360
b) Analyze
c) Application Indicators
d) Application Scores
AB
What is the system name of the Data Certification Plugin?
A. [com.snc.certification_v1]
B. [com.snc.datacert]
C. [com.snc.certification_v2]
D. [com.snc.data_certification]
C
