Introduction

Question 1

Many leaders have speculated about the cause of scandals from inadequate hiring standards and background investigations to out-dated policies and performances evaluations, but the author believes it to be what?

Answer 1

inadequate supervision

Question 2

Investigations revealed that the offending officer was not ____ ____ by his supervisor and failed to follow-up on rumors of misconduct and ignored violations of department policy.

Answer 2

adequately monitored

Question 3

In simply waiting for the next scandal to erupt, you are a ____. This book takes a more ____ approach.

Answer 3

reactionist; proactive

Question 4

Poor supervision results in employee ____, because employees will only do what they are allowed to get away with.

Answer 4

misconduct

Question 5

In regards to leadership positions, what phrase is used to describe poor selection and promotional processes, inadequate training and policies, lack of performance accountability, and a reluctance to demote those that fail to meet acceptable standards?

Answer 5

inadequate supervision

Question 6

In regards to supervisory positions, what is phrase is used to describe those that do not want to supervise, lack the skills and knowledge to supervise, align themselves more with their subordinates than management, and fail to enforce policies and hold employees accountable?

Answer 6

inadequate supervision

Question 7

Three dangers to an organization occur when what?

Answer 7

(1) Supervisors don’t supervise
(2) Dysfunctional employees are not held accountable
(3) The majority ignore the misconduct of a few