Introducing Management Flashcards
A business, government agency, hospital,
university, or
any other type of organization.
Enterprise
A group of people working together in structured and
coordinated fashion to achieve a set of goals.
Organization
A set of activities directed at an organization’s
resources to achieve organizational goals in an
EFFICIENT AND EFFECTIVE manner.
Management
All _____________ use four basic resources from the
environment
Organization
Four basic resources from the environment: Ans, Ans, ….
Human resources, Financial resources, Physical, Information
“Doing things right”
- Getting the most output for
the least inputs.
Efficiency
“Doing the right things”
- Attaining organizational
goals
Effectiveness
The differentiation of managers into three basic categories— top, middle, and first-line
Levels of management
Levels of management: Top to Bottom
Format: First, Second, …
Top managers, Middle managers, First-line managers
Areas of Management: Left to Right
Format: First, Second, …
Marketing, Finance, Operations, Human resources, Administration, Other
The relatively small group of executives who manage the overall
organization. They create the organization’s goals, overall strategy,
and operating policies.
* Vice presidents, CEO, CFO
Top managers
Primarily responsible for implementing the policies and plans
developed by top managers. They also supervise and coordinate
the activities of lower-level managers.
* Plant manager, division head, operations
Middle managers
Supervise and coordinate the activities of operating employees.
* Supervisor, coordinator, office managers
First-line managers
Managerial Functions/Organizational hierarchy
Answer : Top to Bottom
Format: First, Second, …
Top managers, Middle managers, First-line supervisors
Managerial Functions/Organizational hierarchy
Answer : Left to Right
Format: First, Second, …
Planning, Organizing, Leading, Controlling
Sell the product and work in new-product development, promotion, and
distribution.
Marketing managers
Undertake accounting, cash management and investments
Financial managers
Control production, inventory, quality, and plant layout
Operations managers
Hire and develop employees; planning, recruiting and selecting, training and
development, retention
Human resource managers
Not associated with any particular management specialty; specialist with basic
familiarity of all functional areas
Administrative managers
Public relations, research and development, social media specialist
Other types of managers
Those necessary to accomplish or understand the specific kind of
work being done in an organization
* Keeping up to date with changes in tax codes
Technical skills
The manager’s ability to visualize the most appropriate response to
a situation
* Understanding the relationship between declining sales and new
product development
Diagnostic skills
The manager’s ability to correctly recognize and define problems
and opportunities and to then select an appropriate course of action
to solve problems and capitalize on opportunities
* Stopping production because of a quality issue
Decision-making skills
