Intro to OPMA Flashcards
Doing things right
Operations(management)
Doing right things
Sustainability(Leadership)
OPMA?
the DESIGN, Operation and Improvement of the system that create and deliver goods and services.
Operations
mfg & services processes that use org. resources to TRANSFORM INPUTS TO OUTPUT
Supply Chain mgt
Processes that MOVE info & mat. TO &FROM the operation processes where transf. occurs
Difference bet. Operations ,OPMA &, Supply chain
Source, Make, Deliver
Why Study OPMA7
!Integration of functional areas
!Emergence of Operation mgt . Toyota engineers cut down the wait time for dinner in a soup kitchen. Toyota was a donor for their charity offering kaizen(continuous improvement) instead of money.
!The changing world of operation
!Opma and society- Henry Ford prosperity secret is double wages, shorter work week.
What is the triple bottom line/ pillars of sustainability?
Profit (econ. prosperity)
Planet(environ. stewardship)
People(social resp.)
what was Operation Paradigm
before they minimize cost and now they maximize Value
OPMA deals with what kind of plan?
Long term plan
Value= Performance/cost
Functional area in Opma and their integration
•Marketing- customer service of what was promised
•Accounting - actual cost vs budget
Human resources - hiring, layoffs
Finance - money required for inventory
Information system - system capacity
Canada new modern slavery legislation
Fighting against forced labour’s and child labour in supply chain act
Differences between services and goods
•Tangibility of product: for mfg it is easier to use than service operation
• Inventory of Output: can shelf excess/build in advance , no staff scheduling is key > increased forecast
• Customer/process interaction: low can recruit stafg with tech skills only, high can recruit.
• Market scope: Global 1- centralized, local many decentralized
• Quality measurement: object-meets requirements or no, subjective- cust. Opinion
What is PRME
Principles of responsible education- engage business and mgt. Schools to ensure they provide skill for future leaders. Haskyane is a member is 2008. There are 17 sustainable development goals
Explain the changing world of operation
• Advances in technology
• linking with customers and suppliers . Marketing is tied to customers, purchasing is tied to suppliers.
What 3 priorities of supply chain(OSCM strategies)
Resilience
Agility
Sustainability
Nearshoring- relocating to a nearby place for ease and
What are the competitive priority
Cost, quality, delivery, flexibility, service, environmentalist, social respon.
What happens when you use a global supply chain
Increases risk.
Risk mgt framework
• identify sources of potential disrupt.
• Assess potential risk(probability *impact)
• develop plans to reduce risk
• Develop contingency plan (if event occurs
