INTERVIEWING AND COUNSELING SKILLS Flashcards

1
Q

What is Interview?

A

The art of extracting facts or information by means of questioning

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2
Q

What is Counseling?

A

Counselling
• The art of proffering advice for solving a particular problem.

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3
Q

What are the advantages of INTERVIEW PLAN (MODEL)?

A
  1. It helps the lawyer organize his thoughts and so give maximum attention to the client.
  2. It helps the lawyer to follow a logical pattern in conducting the interview.
  3. It ensures that all the vital areas are covered in the course of the interview.
  4. It projects the lawyer as organized and competent
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4
Q

What are the stages of client interview and counseling?

A
  1. CHAY AND SMITH-7 Stages
  2. AVROM SHERR-3 Stages
  3. MIKE WOLFE-5 Stages
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5
Q

List the stages CHAY and SMITH propounded?

A
  1. Preparation for the interview.
  2. Commencement of the interview
  3. Appreciation of the client’s problem from the facts.
  4. Identification and evaluation of the legal remedies available to the client.
  5. Taking Instructions from the client.
  6. Closing the interview.
  7. Reflecting on the conduct of the interview.
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6
Q

List the stages AVROM SHERR propounded?

A
  1. Listening
  2. Questioning
  3. Advising
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7
Q

List the stages MIKE WOLFE propounded?

A
  1. Listening to the client
  2. Analysis of the facts
  3. Investigation of the facts
  4. Taking decisions on the course of action
  5. Implementation of the decision taken
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8
Q

Essentials for an interview?

A
  1. law office
  2. Good communication skills
  3. Assurance of confidentiality
  4. Appearance
  5. Demeanor and attitude
  6. Note taking
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9
Q

Stages in interviewing?

A
  1. Preparing for the interview
  2. Starting the interview
  3. Telling the story
  4. Information gathering(questioning stage)
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