INTERVIEWING AND COUNSELING SKILLS Flashcards
1
Q
What is Interview?
A
The art of extracting facts or information by means of questioning
2
Q
What is Counseling?
A
Counselling
• The art of proffering advice for solving a particular problem.
3
Q
What are the advantages of INTERVIEW PLAN (MODEL)?
A
- It helps the lawyer organize his thoughts and so give maximum attention to the client.
- It helps the lawyer to follow a logical pattern in conducting the interview.
- It ensures that all the vital areas are covered in the course of the interview.
- It projects the lawyer as organized and competent
4
Q
What are the stages of client interview and counseling?
A
- CHAY AND SMITH-7 Stages
- AVROM SHERR-3 Stages
- MIKE WOLFE-5 Stages
5
Q
List the stages CHAY and SMITH propounded?
A
- Preparation for the interview.
- Commencement of the interview
- Appreciation of the client’s problem from the facts.
- Identification and evaluation of the legal remedies available to the client.
- Taking Instructions from the client.
- Closing the interview.
- Reflecting on the conduct of the interview.
6
Q
List the stages AVROM SHERR propounded?
A
- Listening
- Questioning
- Advising
7
Q
List the stages MIKE WOLFE propounded?
A
- Listening to the client
- Analysis of the facts
- Investigation of the facts
- Taking decisions on the course of action
- Implementation of the decision taken
8
Q
Essentials for an interview?
A
- law office
- Good communication skills
- Assurance of confidentiality
- Appearance
- Demeanor and attitude
- Note taking
9
Q
Stages in interviewing?
A
- Preparing for the interview
- Starting the interview
- Telling the story
- Information gathering(questioning stage)