Interview prep. Flashcards

1
Q

What do you know about TUI?

A

TG leading global tourism group

Key people

Operate worldwide

HQ in Germany

Vertically integrated

Shares (price and where listed)

Offer to customers (how many customers)

Airlines + bases + fleet

Goals

Visions and values (how this resonates)

Strategy (how this resonates)

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2
Q

Who are the key people to mention?

A

Sebastian Ebel, CEO
Mathias Kiep, CFO
Peter Krueger, Chief Strategy Officer
Sybille Reiss, Chief People Officer
David Shelp, CEO of Markets and Airlines

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3
Q

Where are TUI shares listed and what info. should you include when talking about shares?

A

FTSE 250, index of London Stock Exchange

Regulated market of Hanover Stock Exchange

Open market segment of Frankfurt Stock Exchange

Mention share price!

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4
Q

What does TUI Group offer and to how many customers?

A

Group offers integrated services to 19 million customers, including hotels, cruises, and flights.

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5
Q

How many airlines is TUI group comprised of, where are they based (how many airports in UK?), what fleet, and details on fleet…

A

5 multinational airlines, based in UK, Germany, Netherlands, Belgium, Nordics.

TUI Airways operate out of 19 UK bases, and the Group’s fleet consists of 737NGs, 737MAXs (delivered Jan 2018), and 787s.

The only European leisure Airline to operate the 787, giving you a key competitive advantage over other companies.

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6
Q

What are the current goals of TUI?

A

Focus on digitalisation, and taking action to improve sustainability in the industry. All sustainability agenda are validated by SBTI.

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7
Q

What is TUI’s vision statement? How do they aim to achieve this? What does this mean to you?

A

Excellence in leisure experiences. You aim to achieve this through your values, which involve showcasing TUI’s trusted, unique, and inspiring service.

To me, this is all about going the extra mile in customer service, showing to customers why TUI is the airline to book their next trip with.

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8
Q

What is TUI’s strategy? What areas do TUI focus on to achieve this? How does this resonate with you?

A

Current strategy is to focus on profitable growth. Company places value on 5 key areas to achieve this: central customer ecosystem, holiday experiences, markets & airlines, people, and sustainability.

Resonates with me because it shows that TUI isn’t just looking at the future, but actively expanding into it. As a future asset to the company, this is motivating to see as it demonstrates how I’ll fit into the bigger picture as an airline pilot.

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