Interpersonal Skills Flashcards

(26 cards)

1
Q

What are examples interpersonal skills

A

Assertiveness, networking conscientiousness, openness, teamwork, conflict resolution and emotional intelligence

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2
Q

What are the categories of empathy

A

Cognitive empathy, emotional empathy and compassionate empathy

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3
Q

What is cognitive empathy

A

Understanding what a person is thinking and feeling

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4
Q

What is emotional empathy

A

Sharing the same feeling that another person is experiencing eg feeling heartbroken for someone who lost a family member

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5
Q

What is the downside to emotional empathy

A

It can lead to emotional overload. This happens when you take on someone’s negative emotions so much that you become overwhelmed by them.

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6
Q

Compassionate empathy

A

Taking actions to help someone we are empathetic towards.

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7
Q

What is intercultural empathy

A

The ability to perceive the world as it is perceived by a culture different from your own

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8
Q

What is the empathy gap

A

We often think we empathise with everyone in the same way, regardless of any difference. However, this is not the case. An empathy gap exists, a type of cognitive bias, which is very often in our unconscious mind

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9
Q

What is a critical aspect of healthy relationships

A

Adaptability

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10
Q

What are the detrimental factors in a relationship

A

Expectations and loss of individuality

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11
Q

What are some ways to deal with rejection

A
  1. Do not tolerate harsh self criticism
  2. Do not assume a rejection is personal
  3. Revive your self worth
  4. Connect
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12
Q

What is loneliness

A

A subjective feeling that you feel emotionally disconnected form the people around you, that they don’t quite get you, see you or appreciate you

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13
Q

What are ways to deal with a broken heart

A
  • identify and work on voids in your life
  • do not social media stalk the person who broke up with you
  • make a list of all the compromises you had to make in the relationship
  • do things that used to bring you joy
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14
Q

What is hookup culture

A

Uncommitted sexual encounters that have become a norm

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15
Q

What is emotional disengagement

A

Being emotionally distant from a partner

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16
Q

What are the four horsemen

A

Four negative communication patterns that are likely to lead to the end of a relationship as identified by Dr John Gottman. They include: criticism, contempt, defensiveness and stonewalling

17
Q

What is criticism in the four horse men and how can you deal with it

A

It is an attack on the other persons character and you can deal with it but using I statements describing how you feel instead of blaming and shaming the other person

18
Q

What is contempt in the four horse men and how can you deal with it

A

Sarcasm, eye rolling, name calling and mocking. This can be combatted by building a culture of respect and appreciation in relationships

19
Q

What is defensiveness in the four horse men and how can you deal with it

A

Protecting yourself through self righteousness. You can combat it by ensuring you take responsibility for your part of an argument.

20
Q

What is stonewalling in the four horse men and how can you deal with it

A

It’s withdrawing from the conversation. It can be dealt with by taking a 20 minute time out to cool down if things are going no where in an argument

21
Q

What is the most common way one tries to display power in a relationship

A

Physical abuse

22
Q

What is the TEARS foundation

A

An organisation based in South Africa that assist through intervention and education programmes for those who are impacted by gender based violence and child sexual abuse

23
Q

What are four things to remember about consent

A
  • it needs to happen every time
  • you can change your mind at any time and withdraw consent
  • silence does not imply consent
  • a person must have capacity in order to give consent
24
Q

Why should we get consent

A

Besides the legal implications it shows respect and caring for the person. It is about the persons emotional needs as well.

25
What is the cycle of abuse
1. Tension building 2. Incident 3. Reconciliation 4. Calm
26
What to do when supporting someone in an abusive relationship
- believe what they tell you - ensure they know it’s never their fault - do not judge them - be supportive and encouraging - offer to go with them to seek professional help - keep in contact