Interpersonal Skills Flashcards

1
Q

What are examples interpersonal skills

A

Assertiveness, networking conscientiousness, openness, teamwork, conflict resolution and emotional intelligence

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2
Q

What are the categories of empathy

A

Cognitive empathy, emotional empathy and compassionate empathy

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3
Q

What is cognitive empathy

A

Understanding what a person is thinking and feeling

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4
Q

What is emotional empathy

A

Sharing the same feeling that another person is experiencing eg feeling heartbroken for someone who lost a family member

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5
Q

What is the downside to emotional empathy

A

It can lead to emotional overload. This happens when you take on someone’s negative emotions so much that you become overwhelmed by them.

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6
Q

Compassionate empathy

A

Taking actions to help someone we are empathetic towards.

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7
Q

What is intercultural empathy

A

The ability to perceive the world as it is perceived by a culture different from your own

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8
Q

What is the empathy gap

A

We often think we empathise with everyone in the same way, regardless of any difference. However, this is not the case. An empathy gap exists, a type of cognitive bias, which is very often in our unconscious mind

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9
Q

What is a critical aspect of healthy relationships

A

Adaptability

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10
Q

What are the detrimental factors in a relationship

A

Expectations and loss of individuality

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11
Q

What are some ways to deal with rejection

A
  1. Do not tolerate harsh self criticism
  2. Do not assume a rejection is personal
  3. Revive your self worth
  4. Connect
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12
Q

What is loneliness

A

A subjective feeling that you feel emotionally disconnected form the people around you, that they don’t quite get you, see you or appreciate you

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13
Q

What are ways to deal with a broken heart

A
  • identify and work on voids in your life
  • do not social media stalk the person who broke up with you
  • make a list of all the compromises you had to make in the relationship
  • do things that used to bring you joy
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14
Q

What is hookup culture

A

Uncommitted sexual encounters that have become a norm

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15
Q

What is emotional disengagement

A

Being emotionally distant from a partner

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16
Q

What are the four horsemen

A

Four negative communication patterns that are likely to lead to the end of a relationship as identified by Dr John Gottman. They include: criticism, contempt, defensiveness and stonewalling

17
Q

What is criticism in the four horse men and how can you deal with it

A

It is an attack on the other persons character and you can deal with it but using I statements describing how you feel instead of blaming and shaming the other person

18
Q

What is contempt in the four horse men and how can you deal with it

A

Sarcasm, eye rolling, name calling and mocking. This can be combatted by building a culture of respect and appreciation in relationships

19
Q

What is defensiveness in the four horse men and how can you deal with it

A

Protecting yourself through self righteousness. You can combat it by ensuring you take responsibility for your part of an argument.

20
Q

What is stonewalling in the four horse men and how can you deal with it

A

It’s withdrawing from the conversation. It can be dealt with by taking a 20 minute time out to cool down if things are going no where in an argument

21
Q

What is the most common way one tries to display power in a relationship

A

Physical abuse

22
Q

What is the TEARS foundation

A

An organisation based in South Africa that assist through intervention and education programmes for those who are impacted by gender based violence and child sexual abuse

23
Q

What are four things to remember about consent

A
  • it needs to happen every time
  • you can change your mind at any time and withdraw consent
  • silence does not imply consent
  • a person must have capacity in order to give consent
24
Q

Why should we get consent

A

Besides the legal implications it shows respect and caring for the person. It is about the persons emotional needs as well.

25
Q

What is the cycle of abuse

A
  1. Tension building
  2. Incident
  3. Reconciliation
  4. Calm
26
Q

What to do when supporting someone in an abusive relationship

A
  • believe what they tell you
  • ensure they know it’s never their fault
  • do not judge them
  • be supportive and encouraging
  • offer to go with them to seek professional help
  • keep in contact