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Communication Theory > Interpersonal Communication > Flashcards

Interpersonal Communication Flashcards

1
Q

We create better social worlds by

A

Building them with other people

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2
Q

According to CMM, Communication is

A

Performative. It is not simply referential.

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3
Q

He says that the meaning of words is best understood as their use within a language game

A

Ludwig Wittgenstein

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4
Q

The language game according to Ludwig Wittgenstein

A
  1. Tactical approach where you wait for an action and response
  2. Anticipate responses as you choose words and styles to get predicted response
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5
Q

People are always trying to accomplish something when they say something.
T or F

A

True

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6
Q

What is the management of meaning through stories told?

A

We adjust our narratives to fit our encounters with people.

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7
Q

What is CMM?

A

We manage what to say to fit with other people

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8
Q

Stories lived vs Stories told

A

What am I really doing when I say what I say and Why I say what I say

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9
Q

Managing meaning=

A

Adjusting behavior

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10
Q

The Hierarchy of Meanings of every speech act according to CMM (4)

A

Culture
Identity
Relationship
Episode

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11
Q

A hierarchy of meaning that shows the view of the world, of what is right or wrong, and values appropriate ways of acting situations

A

Culture

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12
Q

A hierarchy of meaning which is continually crafted through communication and affect how we manage meaning

A

Identity

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13
Q

A hierarchy of meaning that emerged from the dynamic dance of coordinated actions and managed meanings

A

Relationship

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14
Q

A hierarchy of meaning which is a sequence of speech acts/stories/events with a beginning, narrative development and an end

A

Episode

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15
Q

Where each person in the conversation is coming from

Awareness of the rules that govern communication across contexts (CMM)

A

Embedded context

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16
Q

What are Persons-In-Conversations creating together?

A

Social Realities

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17
Q

These co-construct their social realities and are shaped in turn by the worlds that they have created.

A

Persons-in-conversations

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18
Q

This model illustrates multiple conversations that take place during an episode (CMM)

A

Daisy Model

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19
Q

This states that what we do always intermeshes and interacts w/ the interpretation and actions of other people

A

Coordination of Meaning

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20
Q

We achieve coordination by being aware that we are participating in a _____ and ____ process

A

Multi-turn and multi-person

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21
Q

We achieve management by treating stories that differ from your own as _____

A

Valid

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22
Q

Together, the CMM aims to create

A

Social realities

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23
Q

Proponent of the Expectancy Violations theory

A

Judee Burgoon

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24
Q

What is violated in the expectancy violations theory?

A

Social norms

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25
Q

Attire, eye contact, touch, smell, body lean, facial expression, posture are examples of

A

Non verbal cues

26
Q

Our expectations influence: (3)

A

Interaction patterns
Impressions of one another
Outcome of our interactions

27
Q

The following are _____:

  1. Upset and arouse us
  2. Shift our attention to the violator
  3. Make us question the meaning of the violation
  4. May have favorable or negative outcomes, depending on the meaning assigned to the violation
A

Effects of violation of our expectations

28
Q

What is predicted to occur

A

Expectancy

29
Q

Positive or negative value that we assign to the unexpected behavior; regardless of who does it

A

Violation Valence

30
Q

Interpreting the meaning of the violation and then determining whether it is positive or negative

A

Evaluation

31
Q

If the valence is ___, do more

If ____, do less

A

Positive

Negative

32
Q

Action is determined by reward valence of the communicator as well as the violation valence if the violation is

A

Ambiguous

33
Q
  1. Result of a mental audit of likely gains or losses
  2. The sum of positive and negative attributes that a person brings to an encounter, and the potential he/she has to rewards and punish in the future
A

Communicator Reward Valence

34
Q

Initial position going into the encounter/event

A

Interaction Position

35
Q

Outcomes that fulfill our basic needs

A

Requirements

36
Q

What we think will happen

A

Expectations

37
Q

What we would personally want to happen

A

Desires

38
Q

Proponent of the Categorical Imperative

A

Immanuel Kant

39
Q

Every time we speak or act we have a moral obligation to be truthful

A

Categorical imperative

40
Q

Proponent of Symbolic Interactionism

A

George Herbert Mead

41
Q

People are creative and innovative, and free to define each situation in unique and unpredictable ways.
The self and society are viewed as in the process of becoming brought about by interactions with symbols, primarily language.

A

Symbolic Interactionism

42
Q

It captures the idea that language is very human and humanizing

A

Symbolic Interactionism

43
Q

Concepts of symbolic Interactionism (3)

A

Meaning
Language
Thought

44
Q
  1. A community effort that is negotiated through language.
  2. Arises out of the social interactions that people have with each other.
  3. Not inherent in an object but negotiated through language.

Humans act toward people of things on the basis of the ___ they assign to those people or things

A

MEANING

45
Q

The stimulus that has a learned meaning and values for a people

A

Symbol

46
Q
  1. It is by talking with others (symbolic interaction) that we come to ascribe that meaning and develop a universe of discourse.
  2. The extent of knowing is dependent on the extent of naming: human intelligence is the ability to symbolically identify what we encounter
  3. The way in which we interpret the world
  4. Ability to symbolically identify what we encounter separates humans from animals
A

Language

47
Q

An individual’s interpretation of symbols is modified by his or her thought processes

A

Minding

48
Q
  1. The reflective pause between impulse and action.
  2. How one interacts with oneself
  3. Facilitated by taking on the role of the other
A

Minding

49
Q

People understand things by assigning ___ to their experience, which is facilitated by ____

A
  1. Meaning

2. Language

50
Q

Meanings are learned in ____ with others

A

Interaction

51
Q

Creates social structures and institutions

A

Interaction

52
Q

The internal conversations which reflects the interactions one has had with others

A

Minding

53
Q

Part of SELF that is impulsive, unpredictable and is the driving force

A

I

54
Q

Part of SELF that is the object as seen through looking-glass of other’s reactions

A

ME

55
Q

Look at yourself the way others look at you

A

Looking-glass self

56
Q

We try to look at ourselves as others likely perceive is

A

Minding

57
Q

Picture of yourself is acquired through years of ____ with people you’ve come across in life

A

Symbolic Interaction

58
Q

Development of our self-concept is a continuous process of combining the ___ and ___

A

I and Me

59
Q

Organized set of information an individual carries about what the general expectations and attitudes of the social group are

A

The generalized other

60
Q

Proponents of the Coordinated Management Meaning theory

A

Barnett Pearce

Vernon Cronen

Communication Theory (8 decks)

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