Integrity and Consistency Flashcards
1
Q
Integrity and consistency
A
Notion of honesty and fulfillment based on the promise(Mayer, 1995)
2
Q
Trustor must believe
A
Trustee is honest, on a consistent basis.
- inspires confidence in on-going future.
3
Q
Horse meat scandal
A
- distrust
4
Q
Johnson and Grayson (2005)
A
Predictor of trust described as “firm reputation” which results
Concluded that integrity and consistency is a highly significant in developing affective trust