Concern and Benevolence Flashcards
1
Q
Leslie, 2004
A
Mutually fulfilling interaction which crates significant development of affective trust.
2
Q
Palmatier et al 2008
A
Benevolence is key to achieving trustworthiness
3
Q
Importance
A
Trustee doesn’t exploit trustor vulnerability
4
Q
Morgan and hunt 1994
A
Lack of opportunistic behavior
5
Q
Fulfillment by amazon
A
Take in all risk and cost.
But aids trusting process.
