Information

Question 1

Mission Statement

Answer 1

Our mission at Morton’s Steakhouse is to always exceed our guest’s expectations.
As we succeed we expand our reputation as The World’s Best Steakhouse.

Question 2

Who is the Co-Founder?

Answer 2

Co-Founded in 1978 by Arnold J. Morton & Klaus Fritsch.

Question 3

Where is the 1st location?

Answer 3

First location in Chicago, Illinois on Historical State street.

Question 4

What is The Founding Vision?

Answer 4

To Own and Operate the Best Steakhouse in the Country!

While Focus on Quality Food-Outstanding Service and Great Value!

Question 5

Who is the Owner?

Answer 5

Solely owned and operated by Tilman J. Fertitta & Landry’s Restaurant Group since 2012.
Home office in Houston, Texas.

Question 6

What Morton’s concepts are available?

Answer 6

Morton’s currently has 3 concepts worldwide:

• Morton’s The steakhouse
• Morton’s Grille: A modern approach to the steakhouse theme.
• Morton’s Steak & Seafood-Ocean Club: Featuring fresh seafood in complement to our classic steaks.

Question 7

What are our Core Values?

Answer 7

• We value each other-
  Professionalism is expected at all times.
  We will create a positive working environment where mutual respect and dignity are a way of life.
• We will only offer the finest products-
  Anywhere, Anytime, At any cost.
• We strive to continually improve-
  Everyday, By everyone, in Everything we do.
• We expect to be profitable-
  We all contribute to the financial well being of our business through value-added work (working smart), controlling cost and driving sales.

Question 8

What is The Legend of the Pig Lamp?

Answer 8

Legend has it that the Pig Lamp came to Morton’s because they look happy, full and content—and that is how we want our Guests to feel when they dine with us.

Question 9

What is Bar 12 | 21 named after?

Answer 9

Our Bars are called “12 | 21” after the day that we opened in 1978; December 21st.

Question 10

What does Genuine Hospitality stands for?

Answer 10

Taking charge of the Guest experience in no uncertain terms. Genuine Hospitality ALWAYS includes caring, attentive and professional service with a smile, warmth, and genuineness in all you do.
Genuine Hospitality means acting on your Guest’s behalf and work to “make it happen”.
Never respond with “No” or “I can’t”.
As long as it is not illegal, immoral or changes our brand- we will make it happen!

Question 11

What is your answer?

Answer 11

The answer is Yes!

We need to be telling our Guests what we CAN do, not what we can’t.

Question 12

What the VIP Guest Benefits?

Answer 12

• Greeted by all employees by name.
• Priority seating.
• Complimentary VIP Cocktail/ Amuse/ Desert
• Reservation are always accepted.

Question 13

CEO/President

Answer 13

Tilman J Fertitta

Question 14

COO/Senior Vice President

Answer 14

Tim Whitlock

Question 15

Regional director of operations

Answer 15

Sawan Thakkar

Question 16

Core value 1

Answer 16

We value each other

Question 17

Core value 2

Answer 17

We will only offer the finest products

Question 18

Core value 3

Answer 18

We strive to continually improve

Question 19

Core value 4

Answer 19

We expect to be profitable

Question 20

Address

Answer 20

6250 Canoga Ave

Question 21

Phone #

Answer 21

818-703-7272

Question 22

Hours Mon-Thu

Answer 22

5pm-10pm

Question 23

Hours Fri-Sat

Answer 23

5pm-11pm

Question 24

Happy Hours S-F

Answer 24

5pm-6:30pm

Question 25

GM

Answer 25

Shanon Antrim

Question 26

Exec Chef

Answer 26

Angel Aguilar

Question 27

Assistant GM

Answer 27

Enrique Cormona

Question 28

Manager

Answer 28

Scott Montgomery & Bethany Wolfe

Question 29

Sales and Marketing Manager

Answer 29

Arlett Avina