Information Flashcards
Mission Statement
Our mission at Morton’s Steakhouse is to always exceed our guest’s expectations.
As we succeed we expand our reputation as The World’s Best Steakhouse.
Who is the Co-Founder?
Co-Founded in 1978 by Arnold J. Morton & Klaus Fritsch.
Where is the 1st location?
First location in Chicago, Illinois on Historical State street.
What is The Founding Vision?
To Own and Operate the Best Steakhouse in the Country!
While Focus on Quality Food-Outstanding Service and Great Value!
Who is the Owner?
Solely owned and operated by Tilman J. Fertitta & Landry’s Restaurant Group since 2012.
Home office in Houston, Texas.
What Morton’s concepts are available?
Morton’s currently has 3 concepts worldwide:
- Morton’s The steakhouse
- Morton’s Grille: A modern approach to the steakhouse theme.
- Morton’s Steak & Seafood-Ocean Club: Featuring fresh seafood in complement to our classic steaks.
What are our Core Values?
- We value each other-
Professionalism is expected at all times.
We will create a positive working environment where mutual respect and dignity are a way of life. - We will only offer the finest products-
Anywhere, Anytime, At any cost. - We strive to continually improve-
Everyday, By everyone, in Everything we do. - We expect to be profitable-
We all contribute to the financial well being of our business through value-added work (working smart), controlling cost and driving sales.
What is The Legend of the Pig Lamp?
Legend has it that the Pig Lamp came to Morton’s because they look happy, full and content—and that is how we want our Guests to feel when they dine with us.
What is Bar 12 | 21 named after?
Our Bars are called “12 | 21” after the day that we opened in 1978; December 21st.
What does Genuine Hospitality stands for?
Taking charge of the Guest experience in no uncertain terms. Genuine Hospitality ALWAYS includes caring, attentive and professional service with a smile, warmth, and genuineness in all you do.
Genuine Hospitality means acting on your Guest’s behalf and work to “make it happen”.
Never respond with “No” or “I can’t”.
As long as it is not illegal, immoral or changes our brand- we will make it happen!
What is your answer?
The answer is Yes!
We need to be telling our Guests what we CAN do, not what we can’t.
What the VIP Guest Benefits?
- Greeted by all employees by name.
- Priority seating.
- Complimentary VIP Cocktail/ Amuse/ Desert
- Reservation are always accepted.
CEO/President
Tilman J Fertitta
COO/Senior Vice President
Tim Whitlock
Regional director of operations
Sawan Thakkar
Core value 1
We value each other
Core value 2
We will only offer the finest products
Core value 3
We strive to continually improve
Core value 4
We expect to be profitable
Address
6250 Canoga Ave
Phone #
818-703-7272
Hours Mon-Thu
5pm-10pm
Hours Fri-Sat
5pm-11pm
Happy Hours S-F
5pm-6:30pm
GM
Shanon Antrim
Exec Chef
Angel Aguilar
Assistant GM
Enrique Cormona
Manager
Scott Montgomery & Bethany Wolfe
Sales and Marketing Manager
Arlett Avina
