influences on business - technology Flashcards
Give 2 ways in which improvements in ICT have improved business activity.
- Made processes faster
- Easier communication
- Reduced costs in long term
Give a difficulty a business may face when adapting to new technology.
- Can be very expensive
* Have to train/hire staff with necessary skills
What does CAD/CAM stand for and what is it?
Computer aided design/manufacturing is the use of computer systems to design or make products.
What does EPOS stand for and what is it used for?
Electronic point of sale is used to re-order stock as it is sold.
How has technology influenced production methods?
Many businesses use machinary or eveb robotics in the production of their goods and services,
How has email/skype influenced business activity?
- Businesses can now operate nationally and globally with ease
- People can work from home/away from the office
How has technology influenced marketing methods?
Social media has become a popular method of marketing.
What is e-commerce?
The buying or selling of goods online.
Give 2 benefits of e-commerce.
- Access wider markets
- Can trade 24/7
- Cheaper alternative
- Convenient for customers
What is digital communication?
The transferring of data that has been stored or processed by technology.
Give 2 examples of digital communication.
- Social media
- Websites
- Mobile apps
- Live chats
- Video calls
Give a way in which businesses use digital communication to communicate with suppliers.
- Automatic re-ordering
* Ordering online
Give a way in which businesses use digital communication to communicate with customers.
- Websites (blogs, FAQs)
- Social media (to advertise)
- Mobile apps (products, offers, store locator)
- Email (queries)
Give a way in which businesses use digital communication to communicate with employees.
- Intranet site
- E-bulletins
- Video conferencing (Skype)
Give a way in which businesses use digital communication to communicate with local community.
- Blogs
* Websites
