Influences on business Flashcards

1
Q

Define ethics

A

doing the right thing morally

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2
Q

Examples of ethical treatment of workers

A

pay fair wage
paid vacation sick days
good working conditions

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3
Q

Examples of ethical treatment of suppliers

A

pay on time
pay fair price

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4
Q

Examples of ethical treatment of customers

A

be truthful about information regarding products

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5
Q

Examples of ethical sourcing of materials

A

fair trade products

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6
Q

Benefits of ethical treatment of workers

A

increased motivation
improve customer service
increased worker retention

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7
Q

Benefits of ethical treatment of suppliers

A

good service provided
may receive discounts

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8
Q

Benefits of ethical treatment of customers

A

customer retention

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9
Q

Benefits of ethical sourcing of materials

A

insuring good standard of living
good reputation
charge premium price

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10
Q

Drawbacks of being ethical

A

more expensive and can increase costs

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11
Q

Sustainable production methods

A

renewable energy
minimise waste
recycled materials/packaging
reduce long term impact on environment

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12
Q

Benefits of using sustainable production methods

A

improved reputation
reduce bad publicity
increase brand loyalty

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13
Q

Drawbacks of using sustainable production methods

A

time consuming
increase costs

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14
Q

Define unemployment

A

people that are looking for work but can’t find it

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15
Q

Define demand

A

how much people want a product

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16
Q

How might a business be affected by an increase in consumer income?

A

Demand for product/service increases if disposable income increases. Increased sale- increased profit. luxury brands benefit more.

17
Q

How might a business be affected by an increase in unemployment?

A

low unemployment means more people have jobs
this will mean higher income for worker-increase demand for goods- increase sales - increase profit

18
Q

Define globalisation

A

Countries inter connected by trading

19
Q

Define multinational company

A

a company operating in more than one country

20
Q

Benefits of globalisation to uk business

A

access to more customers
wider market
reduce risks
cheaper/ labour

21
Q

Drawbacks of globalisation to uk business

A

difficult to manage/ communicate
have to comply with different countries laws- increase costs