Inclusive Environments L1 Flashcards

1
Q

What is an inclusive environment?

A

‘one that can be accessed and used safely, easily and with dignity by everyone’, ‘does not physically or socially segregate, discriminate or isolate’ and ‘is well designed, functional, efficient and sustainable, and delivers an enhanced user experience’.

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2
Q

What is inclusive design?

A

Inclusive design is defined as ‘making places everyone can use’. This removes barriers creating undue effort and separation, enabling all users to ‘participate equally, confidently and independently in everyday environments’.

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3
Q

Who is responsible for inclusive design?

A

Simply put, we all are. Surveyors are involved in all aspects of the property lifecycle, including site acquisition, design, construction, management and use. Providing inclusive and accessible environments should be an integral part of everything we do.
This should not just be to comply with minimum legislation and regulations, but to go one step further – satisfying our ethical, moral and professional duty to consider all user needs in our advice and decision making.

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4
Q

What are the key principles of inclusive design?

A

The CIC set out five key principles for inclusive design:
Placing people at the heart of the design process
Acknowledging diversity and difference
Offering choice where a single solution cannot accommodate all users
Providing flexibility in use
Creating an environment that is convenient and enjoyable for all to use

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5
Q

How can inclusive design be achieved?

A

In this article, we are going to consider five key topics relating to inclusive environments and design:
Equality Act 2010
National Planning Policy Framework (NPPF)
Approved Document M
British Standard BS 8300
Changing Places campaign

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6
Q

What does the Equality Act 2010 say about inclusive environments?

A

The Equality Act 2010 replaced the Disability Discrimination Acts of 1995 and 2005. Section 20 states that disabled individuals should not face barriers to access premises. If a barrier is faced and the disabled individual is put at a substantial disadvantage in relation to a non-disabled individual, then the service provider is under an obligation to make reasonable adjustments to facilitate access.
This extends beyond the duty just to facilitate physical access, e.g. through ramps or lift access. It also relates to the way in which services are provided, which could include auxiliary aids such as hearing loops or visual aids.
Reasonable adjustments can be made through changing the way that things are done, changing physical features or providing additional aids or services.

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7
Q

What does the NPPF say about inclusive environments?

A

Section 8 of the latest NPPF relates to the provision of healthy, inclusive and safe places. These should ‘promote health and well-being, with a high standard of amenity for existing and future users’. This emphasises that high quality, inclusive design is a key principle of sustainable development, going beyond just aesthetic factors.

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8
Q

What is Approved Document M of the Building Regulations?

A

Approved Document M relates to the ‘ease of access to, and use of, buildings, including facilities for disabled visitors or occupants, and the ability to move through a building easily including to toilets and bathrooms’. It is split into Volume 1 Dwellings and Volume 2 Buildings other than Dwellings.
It provides specific guidance on the safe degrees of pitch for ramps and steps, as well as building dimensions and facilities to facilitate wheelchair access.

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9
Q

What is BS 8300?

A

BS 8300 was introduced in 2018, split into two parts; Part 1 BS 8300-1:2018 and Part 2 BS 8300-2:2018. BS 8300 goes beyond the minimum requirements set out in the Approved Document Part M.
Part 1 provides guidance relating to the accessible and inclusive design of new public spaces. Part 2 relates to internal design to meet all user requirements. It does not apply to individual residential dwellings.
The guidance relates to issues such as lighting external areas, ramp gradients and rises, accessible viewing for audience seating, sanitary facilities, WC layout and baby change facilities.

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10
Q

What is the Changing Places campaign?

A

The Changing Places campaign was launched in 2006 by the Changing Places Consortium. It aims to provide toilet facilities which are safe, comfortable and accessible for those who cannot use standard accessible toilets.
Changing Places toilets will have adequate space and facilities, e.g. height adjustable changing benches and hoists, to meet a variety of user requirements. Research suggests that over 250,000 people in the UK would benefit from the provision of Changing Places toilets, including users living with motor neurone disease, multiple sclerosis and cerebral palsy.

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11
Q

What is the Equality Act 2010?

A

It is law which protects people from discrimination, harassment and victimisation.

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12
Q

What are the Protected Characteristics?

A

There are 9:

Disability
Relgion
Age
Gender reassignment
RACE
Marriage
Maternity
Sex
Sexual orientation

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13
Q

When are you protected?

A

in the workplace
use public services like healthcare (for example, visiting your doctor or local hospital) or education (for example, at your school or college)
use businesses and other organisations that provide services and goods (like shops, restaurants, and cinemas)
use transport
join a club or association (for example, your local tennis club)
have contact with public bodies like your local council or government departments

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14
Q

What are the different forms of discrimination?

A

Direct Discrimination
Indirect Discrimination
Harassment
Victimisation

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15
Q

What is direct discrimination?

A

when you’re treated differently and worse than someone else for certain reasons.

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16
Q

What is indirect discrimitaion?

A

when there is a practice policy which applies to everyone in the same way but has a worse effect some people than others. the equality act says she at a particular disadvantage.

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17
Q

What is harrassment?

A

unwanted behaviour which you find offensive which makes you feel intimidated. it can happen on its own or alongside other forms of discrimination

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18
Q

What is victimisation?

A

when somebody treats you badly or subjects you to a detriment because you complain about discrimination or help someone who’s been the victim of discrimination.

19
Q

Can you give an example of a public service which is not all inclusive?

A

The underground.

Only 71 out of the 270 stations are wheelchair accessible.

20
Q

Is cost an element to consider in relation to making an environment inclusive?

A

Yes, reasonable test within the Equality Act 2010.

If it is financially unviable to undertake the work, then it is not reasonable to.

21
Q

What impact can inclusive environments have on property values?

A

Properties which are able to meet the needs of all are likely to be more valuable.

For example, a workplace would prefer to occupy a building which allows all their workforce to use it.

Therefore, inclusive properties will likely see less voids, need lower incentives and achieve higher rents/values than those that don’t.

22
Q

Under the Equality Act, who is responsible for ensuring environments are inclusive?

A

Either the property owner or property manager.

Inclusive design is the responsibility of everyone who works in the built environment.

23
Q

How does the Equality Act 2010 relate to property professionals?

A

Lettings or sales cannot be undertaken in a way which discriminates, harasses or victimises a person.

24
Q

What options are available to a service provider under the Equality Act if an environment is not inclusive?

A

remove or alter feature
Provide reasonable means of avoiding it

25
Q

What does a “reasonable requirement” mean in relation to the Equality Act 2010?

A

The action is financially viable and practical

They can be changes to policies working practices or physical layouts providing extra equipment of support.

Buildings the equality act requires reasonable adjustments to be made in relation to accessibility. In practice this means that due regard must be given to any specific need of likely building users might be reasonably met.

26
Q

What is the definition of an inclusive environment?

A

Recognises and accommodates differences in the way people use the built and natural environment. It facilitates dignified, equal and intuitive use by everyone.

27
Q

What should inclusive environments facilitate?

A

Welcoming to everyone
* Responsive to people’s needs
* Intuitive to use
* Flexible
* Offer choice when a single design solution cannot meet all user needs
* Convenient so they can be used without undue effort or special separation and so that they maximise independence

28
Q

What legislation contributes to creating inclusive environments?

A

The Equality Act 2010

29
Q

What is part M of the Building Regulations ?

A

Minimum requirements to ensure that a broad range of people are able to access and use facilities within buildings.

30
Q

What are the FOUR types of illegal discrimination identified in The Equality Act 2010?

A
  1. Direct Discrimination
  2. Indirect Discrimination
  3. Harassment
  4. Victimisation
31
Q

What is considered to be a ‘reasonable’ adjustment?

A

Something which is practical and financially viable.

32
Q

How do you promote diversity of user needs?

A
  • Access – accessed by all
  • Services – contains all the relevant services and facilities needed
  • No discrimination – does not favour one portion of the population
33
Q

In relation to end users and potential needs, explain the principles of direct and indirect discrimination and unconscious bias.

A

Direct Discrimination - Direct discrimination is when someone is treated unfairly because of a protected characteristic, such as sex or race
Indirect Discrimination - Indirect discrimination is when there’s a practice, policy or rule which applies to everyone in the same way, but it has a worse effect on some people than others

34
Q

What legislation contributes to creating inclusive environments?

A

Equality Act (2010)
NPPF
Building Regulations (2022)

35
Q

What are key requirements for inclusive environments?

A
  • Welcoming to everyone.
  • Responsive to people’s needs.
  • Intuitive to use.
  • Flexible.
  • Offer choice when a single design solution cannot meet all user needs.
  • Convenient so they can be used without undue effort or special separation and so that they maximise independence.
36
Q

What is economic inequality?

A

Economic Inequality - Economic inequality is the unequal distribution of income and opportunity between different groups in society.

37
Q

What is gentrification?

A

the process whereby the character of a poor urban area is changed by wealthier people moving in, improving housing, and attracting new businesses, often displacing current inhabitants in the process

38
Q

What issues might gentrification cause?

A
  • Social unrest
  • Pricing out of existing inhabitants
  • Tension between new and existing residents
39
Q

How is the Equality’s Act enforced?

A

enforced by the Equality and Human Rights Commission

40
Q

What is an Access Statement?

A

An Access Statement sets out how a new building or environment will achieve inclusive design standards thus enabling access for disabled.

41
Q

What does NPPF say about inclusive design?

A

The NPPF defines ‘inclusive design’ as “designing the built environment, including buildings and their surrounding spaces, to ensure that they can be accessed and used by everyone.”

42
Q

What key design principles can be used to achieve inclusive
environments?

A
  • Inclusive – so everyone can use it safely, easily and with dignity
  • Responsive – taking account of what people say they need and want
  • Flexible – so different people can use it in different ways
  • Convenient – so everyone can use it without too much effort or separation
  • Accommodating for all people, regardless of their age, gender, mobility, ethnicity or circumstances
  • Welcoming – with no disabling barriers that might exclude some people
  • Realistic – offering more than one solution to help balance everyone’s needs and recognising that one solution may not work for all
43
Q
A