Inclusive Environments Flashcards

1
Q

What is the definition of an inclusive environment?

A

One which is designed & managed to allow people with a diverse range of needs & abilities to access and use it.

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2
Q

What should an inclusive environment create?

A

An environment where every employee is respected & empowered to contribute equally.

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3
Q

What should inclusive environments facilitate?

A

Better team work & contribution.

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4
Q

Why is it important to provide choice?

A

Lack of choice is often a reason for non-participation.

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5
Q

How do you promote diversity of user needs?

A
  • Appropriate policies underpinned by suitable values.
  • Communication which is inclusive rather than discriminatory.
  • Practices exceeding legal requirements under the Equality Act 2010.
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6
Q

How do you promote inclusive environments?

A

Speak up about inclusion, get buy in from the top, model inclusive language.

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7
Q

How can this create a safe working environment?

A

Allows people to be their whole inclusive selves.

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8
Q

Tell me about the diversity of user needs.

A

Different users’ needs; different physical & mental issues relating to accessibility requirements.

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9
Q

What is cultural change?

How can this be problematic?

How can this be achieved?

A

The process in which an organization encourages employees to adopt behaviors & mindsets that are consistent with the organization’s values & goals.

The motivations for change may not be a positive one. The change may be very drastic.

  • Involve leadership.
  • Create a strategy to match the business goals.
  • Engage employees & track process.
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10
Q

In relation to end users and potential needs, explain the principles of direct and indirect discrimination and unconscious bias.

A

Direct discrimination – When someone is treated worse.
Indirect discrimination – A policy applies in the same way for everybody but disadvantages a group who share a protected characteristic.
Unconscious bias – Association that is outside our conscious awareness.

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11
Q

What legislation contributes to creating inclusive environments?

A

Equality Act 2010.

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12
Q

What primary and secondary legislation are you aware of?

A

Equality Act 2010.
Regulatory Reform Act 2010 (safe evacuation of disabled users)
NPPF 2019
Building Regulations in Approved Document M

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13
Q

Tell me about the NPPF/Equality Act 2010/Building Regulations.

A

NPPF – Sets out government planning policies for England and how these should be applied. Provides guidance on the provision of health, inclusive and safe places.
Equality Act 2010 – Consolidates discrimination law & provides protection against a wide range of discrimination & inequality, including the use of property as well as when dealing with people. There are 9 protected characteristics such as sex, age, disability.
Building Regulations – A set of standards designed to ensure a property is safe and comfortable to live in. There are various parts to the building regs. Part M relates to access.

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14
Q

What are key requirements for inclusive environments?

A

Safe evacuation oof disabled users.
Ease of access to and the use of buildings including facilities.

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15
Q

What is inclusive or universal design?

A

Environments & designs that are accessible to and used by as many people as reasonable possible regardless of age, size, ability, or disability.

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16
Q

What is economic inequality?

A

The unequal distribution of income and opportunity between different groups in society.

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17
Q

What is social cohesion?

A

The extent of connectedness & solidarity among groups in society.

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18
Q

What is gentrification?

What issues might it cause?

A

The process whereby the character of a poor urban area is changed by wealthier people moving in, improving housing, and attracting new businesses, often displacing current inhabitants in the process.

Job losses on prior residents, displacement. A reduction of social capital.

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19
Q

What are the protected characteristics under the Equality Act 2010?

A

There are 9:
Gender reassignment, se, sexual orientation, age, disability, race, religion or belief, marriage or partnership, pregnancy and maternity.

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20
Q

What does the Equality Act 2010 provide?

A

Protection against a wide range of discrimination and inequality, including the use of property.

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21
Q

How does it relate to service providers or controllers of let premises?

A

It is unlawful for those managing buildings to discriminate against or victimize an occupier.
Lettings, sales, assignments and other forms of disposal must not be undertaken in a way which could discriminate, harass or victimize a person.

22
Q

What does it say in relation to reasonable adjustments?

How is it enforced?

A

Extends the existing requirements to make reasonable adjustments to help disabled people if they would be placed at a substantial disadvantage if the work was not carried out.

Enforced by the EHRC (Equality and Human Rights Commission)

23
Q

What changes to physical features might be made?

A

Removal or alter. Provide reasonable means of avoiding obstacles or reasonable alternative access. The test is one of reasonableness and not absolute obligation.

24
Q

What are examples of auxiliary aids and services?

A

Receptionist, concierge, client care services

25
Q

When would you specify either a change to a physical feature or an auxiliary aid/service?

A

To assist a disables person.

26
Q

How do the Equality Act 2010 and Building Regulations relate to each other? What does Regulation 9 say?

How long is an exemption under this valid for?

A

Part M of the building regulations sets out minimum requirements to ensure a broad range of people can access & use facilities. The Equalities act has a similar purpose to protect against discrimination.
Reg 9 of Building Regulations – Prevents one person from providing both works and Approval Services on the same project (Dual Servicing)

27
Q

What are the requirements under the Public Sector Equality Duty (PSED)?

Who does this apply to?

How is it enforced?

A

They must have due regard for or think about the need to: eliminate unlawful discrimination, advance equal opportunity, and foster or encourage good relations.

Public authorities.

Enforced by the EHRC (Equality and Human Rights Commissioner)

28
Q

What is an Access Statement?

A

A document to record and share the intentions of your plans in terms of accessibility.

29
Q

What does Approved Document M relate to?

A

Access to and use of buildings.

30
Q

How many parts is Part M split into and what does each relate to?

Does it guarantee inclusive design?

A

Volume 1 – Dwellings
Volume 2 – Buildings other than dwellings

Requirements are optional unless imposed upon a new development in the process of planning permission. If not imposed only requirement M4(1) apply which is make reasonable provisions for most people, including wheelchair users to access & enter a dwelling and access habitable rooms & sanitary facilities on the entrance level.

31
Q

What happens if you deviate from this and a user is subject to substantial disadvantage as a result of design?

A

Must make reasonable adjustment.

32
Q

What is BS 8300?

What minimum standards does it provide?

A

A British Code of Practice that sets out the requirement of how buildings should be designed, constructed and maintained to meet the needs of disabled people as well as create an accessible and inclusive environment.
Not a legal requirement – it goes above the minimum standard.

To operate all doors opening furniture one-handed, without need to grasp or twist.

33
Q

What does NPPF say about inclusive design?

A

“Defining the built environment, including buildings and their surrounding space, to ensure that they can be accessed and used by everyone.”

34
Q

How might this be incorporated into local planning policy?

A

Local plans are prepared in accordance with the NPPF.

35
Q

What key design principles can be used to achieve inclusive environments?

A

Inclusive, responsive, flexible, convenient, accommodating, welcoming, realistic.

36
Q

How can inclusive environments be incorporated into the different stages of a building’s life cycle?

A

The vision, the concept, the budget, the masterplan, planning & building control, detailed design, construction.

37
Q

How can you consult with key stakeholders?

A

Email / newsletter, online/virtual presentations, project summary report, group video calls.

38
Q

Who might be key stakeholders?

A

Investor, employees, end user, community, government.

39
Q

What are the 5 stages of fire risk assessment?

A
  1. Identify the fire hazard.
  2. Identify the people at risk.
  3. Evaluate the risks & assess the control in place.
  4. Record your findings & implement any necessary changes.
  5. Review the assessment regularly,
40
Q

What is a FRA?

Who must undertake them?

How often must they be reviewed?

A

Fire Risk Assessment.

Responsibility of the owner, management company or managing agent.

Annually

41
Q

What legislation relates to fire safety?

A

Fire Risk Management Regulatory Reform (Fire Safety) Order, 2005

42
Q

What requirements does the Fire Safety (Regulatory Reform) Order 2005 introduce?

A

Any person who has a level of control in a workplace has to take reasonable steps to reduce fire risk.

43
Q

What is a PEEP?

What arrangements to evacuate might be in place?

A

Personal Emergency Evacuation Plan (PEEP)

Special arrangements for people with mobility needs, there must be people to help.

44
Q

How does the 2005 Order relate to inclusive environments?

A

Places a duty on businesses & employers to carry out a fire risk assessment, including requirements for the safe evacuation of disabled users.

45
Q

What does visual clarity mean?

A

The measure of how effectively visual design prioritizes & conveys information.

46
Q

What audibility systems are you aware of?

A

Audio induction (hearing) loop, FM systems, infrared system, personal amplifies system and bluetooth systems.

47
Q

What employment law relates to inclusive environments?

A

Equality Act 2010.
Equal Pay Act 1970.
Sex Discrimination Act 1975
Race Relations Act 19765
Disability Discrimination Act 1995

48
Q

How do ethical considerations compare to legal requirements in relation to inclusive environments?

A

Considerations are not enforceable, legal requirements are.

49
Q

Explain what the Changing Places campaign relates to.

A

Improve accessible toilet facilities. Larger than standard accessible toilets with extra features

50
Q

What is Fitwell?

A

A standard that includes 70+ evidence based design & operational strategies that enhance buildings & sites. It is a 3 star rating. 90-104 = , 105 – 124= **, 125 – 144(limit) = **

51
Q

Explain your understanding of the UK government’s Disability Strategy.

A

Sets out the governments vision to improve everyday lives of disabled people. Ensuing disability is not a barrier to people living full, independent lives where they cab reach their full potential.