IFSTA, Company Officer Flashcards
A __________ is a guide to decision-making within an organization.
Policy
Firefighters to the Fire and Rescue Department are an example of what type of customer?
Internal Customers
How often must the policies and procedures within an organization be monitored?
Continuously
In what two forms can orders and directives be given?
Written and Verbal
What must happen to insure the policies of an administration’s intent is clear?
Communication
When a member of a unit is injured what is the first responsibility of the Company Officer?
Prompt Medical Care
Most emergency service organizations are what type of organizational structure?
Scalar
__________ is the legal ability of an individual to make and implement decisions for which the individual is held accountable.
Authority
What are the two levels of emergency services training?
Formal and continuing education
NFPA _______ states that emergency services organizations must evaluate the effectiveness of its training programs.
1201
________ is the complex ability to identify the components of a situation, assess the need for action, determine the nature of the necessary intervention and intimate the action.
Command presence
_______ is the act if controlling, directing, conducting, guiding and administering through the use of personal behavioral traits or personality characteristics that motived employees to the successful completion of an organizations goals.
Leading
The efficient assignment of subordinates to a supervisor is referred to as ________.
Span of control
________ is a formal process that involves activities that assist participants in identifying and resolving personal, behavioral or career problems that are adversely affecting performance.
Counseling
_________ employees is a form of delegation that allow subordinates to take responsibility for their actions and decisions.
Empowering
______ is the ability to use rational thinking and reasoning to determine the correct answer to a problem.
Logic
_______ is the principle that is used to determine correct and proper behavior by the members of society.
Ethics
________ adds value to the company, organization and authority having jurisdiction.
Quality service
The ________ is the pathway of responsibility from the top of the organization to the bottom and visa versa.
Chain of Command
What is the first step in the Four-Step Method of Instruction?
Preparation
A _________ is the act of showing how to do something or how something operates or acts.
Demonstration
A ladder rise is an example of what type of evolution?
Simple
When emergency incident are terminated, cause of incident ad a _________ are done.
After-action report
What is used to collect useful and accurate information about an emergency incident?
Interview