Identifying Potential Solutions Flashcards

1
Q

As well as business events, what else effects the activities in the BAM?

A

Business rules - rules for how activities should be done

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2
Q

What are the 3 types of business rule?

A

External constraints- restricts how an activity is performed and include laws and regulations
Internal policies- cannot be challenged and also restrict how an activity is performed
Internal procedures- determine how activities are done

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3
Q

What is a Gap Analysis?

A

Gap Analysis is used to compare two views of a business situation and identify the differences between them

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4
Q

What are the 3 stages of carrying out a gap analysis?

A
  1. Investigate and model the current situation
  2. Analyse perspectives and produce a consensus BAM
  3. Compare the 2 to identify differences and required actions
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5
Q

Once you’ve carried out the GAP analysis, how can each BAM activity in the consensus BAM be classified?

A
  1. Currently existing and satisfactory
  2. Currently existing but not satisfactory
  3. Not existing
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6
Q

What kind if tool is good to define what we want the business process to look like?

A

Process Model

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7
Q

How do we use POPIT when considering making strategic changes to an organisation?

A

Look at how each component of POPIT could be affected by the change

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