Building the Business Case Flashcards

1
Q

What are the 3 objectives of a business case?

A
  1. Identify and describe a business need
  2. Justify expenditure to satisfy this need
  3. Provide information to ensure the business case is prioritised
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2
Q

What are the 3 broad questions covered in a business case?

A

WHAT is required
WHY it is needed
HOW - implementation plan defining tasks, resources and overall timescale

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3
Q

What are the 10 components of a business case?

A

Introduction, Management summary, Current situation, Options considered (why each was rejected- brief CBA), CBA for chosen solution, Investment Appraisal, Impact Assessment, Risk Assessment, Recommendations and Appendices

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4
Q

Which 3 groups can make a business case option unacceptable?

A

Financial
Business
Technical

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4
Q

Which 3 groups can make a business case option unacceptable?

A

Financial
Business
Technical

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5
Q

What is ‘Increased premises costs’ an example of?

A

Ongoing cost (Tangible)

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6
Q

What is ‘Relocation’ an example of?

A

One-off cost (tangible)

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7
Q

What is ‘Reduced inventory’ an example of?

A

a tangible benefit

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8
Q

What is ‘Recruitment/induction’ an example of?

A

Intangible cost

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9
Q

What is ‘Greater organisational flexibility’ an example of?

A

Intangible benefit

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10
Q

Which technique goes hand in hand with the C/B analysis?

A

Investment appraisal techniques- payback calculation, discounted cash flow and internal rate of return

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11
Q

For each risk we identify, what do we need to consider?

A
Description
Impact assessment
Probability
Mitigation
Ownership
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12
Q

What do we do with the risk?

A

Assess probability
Assess impact
Build in management actions- avoidance, transference, acceptance
Reflect in the business case

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13
Q

What does the impact assessment do?

A

Explore any impacts there may be on the organisation. Some of these impacts might have associated costs with them but others may not and are simply things that will happen as a result of adopting the change

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