I: Value Sensitive Design Flashcards
Direct stakeholders
Those that directly interact with a system, such as employees.
Indirect stakeholders
Anyone that doesn’t directly use but is affected by a system. This is often the people whose information is actually contained within a system (e.g. a customer or customer’s customers).
Value-sensitive design methods
- Direct and indirect stakeholder analysis
- Value source analysis
- Value scenarios
- Value sketches
- Value-oriented semi-structured interviews.
Strategies for skillful practice (SFSP): Clarify project values
what value should the project strive to support?
SFSP: Identify direct and indirect stakeholders
Privacy needs vary depending on the stakeholder. One individual can also be a part of multiple stakeholder groups.
SFSP: Identify benefits and harms for stakeholders
Benefits and harms should be considered on individual, societal and environmental levels. Ask “why” when people express positive or negative sentiment towards a system.
SFSP: Identify and elicit potential values
When you understand benefits and harms, its easier to map them to corresponding values.
SFSP: Develop working definition of key values
Define what constitutes a specific value.
SFSP: Identify potential value tensions
Values could conflict with one another, but they rarely have binary tradeoffs (you can satisfy both).